Norwegian VIP Account Manager
Norwegian VIP Account Manager
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Job Description
Do you love working in the iGaming industry engaging with players and are you extremely results-oriented Being a VIP manager isnt for everyone but for those who thrive in this role it becomes a way of lifeand you can earn an excellent wage!
Our client is a rapidly expanding casino and sportsbook gaining an increasing market share in the Norwegian market. To better serve their clients they are hiring several more VIP managers. Being a native Norwegian speaker is a requirement for this role as you will be chatting with VIPs creating promotions and handling phone calls. Therefore your communication skills must be top-notch.
Basic salary from 26400-42000 depending on seniority
Up to 5K monthly KPI related bonuses
Role & Responsibilities
- Engage with VIP clients via chat email and phone
- Develop and sustain solid relationships with VIP client
- Assess and resolve clients issue
- Meet VIP players for streamed and live event
- Evaluate and provide feedback on various segments relating to KPI performanc
- Meet or exceed KPI target
- Take active part in developing and implementing VIP programs and initiatives
Required Skills & Experience
- Native communication-skills in written Norwegian
- Fluent communication skills in English both written and spoken
- 2 years proven track record of working with B2C VIP management within igaming / online casino operations
- Experience of working also with Sportsbook players would be an asset
- Previous experience of working with VIP players on the Norwegian market in igaming is a non-negotiable requirement and the basic salary will reflect experience
About this role
- Starting date a.s.a.p
- Office-based in Limasson Cyprus
- Up to 42K basic starting salary
- Comprehensive bonus scheme of up to 5K monthly on KPIs applicable after 3 months training and trial
- A range of benefits to be introduced upon completed probation
- This role is NOT available on a remote or hybrid-remote basis but is FULLY office-based.
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Employment Type
Full Time
