Co- General Manger

Job Title: Co-General Manager

Seasonal Employment Dates August 4th 2025 to Novemeber 9th 2025

Location:Hudson Gardens Denver CO

Step into the excitement of Thirteenth Floor Entertainment Group the nations leader in immersive story-driven live events and haunted attractions. As part of our seasonal team youll help create unforgettable experiences that thrill and delight guests across the countryfrom heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity collaboration and fun working here means joining a passionate community that brings world-class scares and smiles to life every night. If youre ready to be part of the magic behind the screams we want you on our team!

Position Summary

The Co-General Manager plays a vital leadership role in the execution of Magic of the Jack OLanterns a large-scale seasonal outdoor experience hosted at Hudson Gardens. In partnership with a fellow Co-General Manager this role is primarily responsible for the events operational infrastructure logistics and daily execution. Responsibilities include overseeing guest flow parking exhibit functionality and supporting the technical systems that bring the event to life. This role ensures a seamless safe and memorable experience for thousands of nightly guests all while upholding the standards and spirit of the Thirteenth Floor Entertainment Group brand.

Key Responsibilities

• Command the Magic:Take charge of all operational facets of Magic of the Jack OLanterns orchestrating everything from mesmerizing exhibits and seamless guest flow to parking food & beverage operations and daily logistics.

• Event Maestro:Partner with the Co-General Manager to bring the event to lifeoverseeing setup and strike managing vendors and ensuring flawless logistics for equipment lighting power and every spellbinding exhibit element.

• Show Quality Guardian:Guarantee every aspect of the show is glowing safe and picture-perfect. Oversee nightly resets so every guest experiences the magic at its best.

• Technical Troubleshooter:Provide hands-on oversight for lighting sound and power systems. Tackle technical hiccups on the fly or coordinate with specialists to keep the show running smoothly.

• Team Builder:Help recruit onboard and lead a spirited seasonal operations team in partnership with the Staffing Manager ensuring everyone is trained motivated and ready to shine.

• Standard Setter:Develop and enforce gold-standard operating procedures robust safety protocols and unforgettable guest service standards.

• Lead from the Front:Be a visible proactive presence on-siteready to respond to incidents support your team and keep the event energy high.

• Trainer & Coach:Conduct engaging staff orientations hands-on training sessions and daily operations briefings to keep the crew sharp and inspired.

• Cross-Team Communicator:Foster open collaborative communication across departments and with senior leadership to anticipate needs solve problems and keep the magic flowing.

• Resource Manager:Monitor inventory and operational supplies reporting needs for consumables maintenance or replacement gear to keep the event running without a hitch.

• Role Model:Embody professionalism and a safety-first mindset in every action setting the tone for an extraordinary and secure event experience.

Qualifications

Experience & Skills

• Must be 18 and over to apply

• 35 years of operations leadership experience in attractions events or entertainment production

• Experience supervising frontline or seasonal teams in fast-paced high-guest-volume environments

• Familiarity with technical infrastructure such as show lighting basic audio playback generators or site power (no programming required)

• Strong problem-solving and organizational skills with the ability to adapt under pressure

• Excellent communicator with the ability to foster teamwork across departments

• Understanding of safety emergency and crowd management protocols

• Proficient with standard office and communication tools (e.g. email spreadsheets checklists)

• Passion for creating immersive safe and guest-focused experiences

Physical & Schedule Requirements

• Ability to stand or walk for long periods (up to 6 hours per shift)

• Ability to lift up to 40 lbs and assist in event setup/strike tasks

• Comfortable working in outdoor environments sometimes in dark foggy or loud conditions

• Availability to work nights weekends and holidays throughout the event season

• Reasonable accommodations will be made as required

Supervisory Responsibilities

This role supervises seasonal event operations staff and department leads. The Co-General Manager works in tandem with a fellow Co-GM who may focus on guest services sales or administrative operations.

Thirteenth Floor Entertainment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status