Onboarding Support Coordinator
Onboarding Support Coordinator
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Job Description
WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.
WHO YOU ARE:
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
THE ROLE:
The I-9 Compliance Coordinator ensures adherence to federal employment eligibility requirements through accurate and timely completion of I-9 documentation. This role is critical in onboarding new Employer of Record (EOR) and Agency with Choice (AWC) providers maintaining compliance documentation and collaborating cross-functionally with Operations and Compliance teams. The position blends administrative precision with a welcoming provider-facing experience to support a compliant and effective onboarding process.
PRIMARY DUTIES AND RESPONSIBILITIES
Verify employment eligibility through accurate completion and review of Form I-9 and virtual identity verification.
Create E-Verify cases and upload supporting documentation into the payroll system and digital I-9 binder.
Provide onboarding support and welcome new EOR/AWC providers by reviewing role expectations and resources.
Track and complete reverification for expiring identification documents.
Notify relevant teams of required terminations due to incomplete I-9s and coordinate eligible rehires.
Partner with the Compliance team to support internal audits of I-9 documentation.
Maintain close collaboration with Operations teams and respond to questions related to onboarding or compliance.
This is a hybrid position coming into the El Segundo office 1x per quarter.
WHAT YOU BRING TO THE TABLE:
QUALIFICATIONS
12 years of customer service or administrative experience
Familiarity with Form I-9 E-Verify or onboarding/compliance documentation
Interest in talent acquisition HR or regulatory compliance
Demonstrated ability to work autonomously and meet deadlines
SKILLS
Strong attention to detail and organizational accuracy
Clear professional verbal and written communication skills
Ability to manage confidential information with discretion
Collaborative and flexible in a cross-functional environment
Proficiency in Microsoft Office and digital file systems
Spanish fluency strongly preferred
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email:
- By Web: Phone:
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
Required Experience:
IC
Employment Type
Full Time
