Housekeeping Supervisor - Full-Time
Housekeeping Supervisor - Full-Time
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Job Description
Join Our Team as a Housekeeping Supervisorat theHilton Garden Inn Raleigh-Cary!
At Parks Hospitality Group we are looking for a motivated and experienced Housekeeping Supervisor to assist the Executive Housekeeper. In this role you will supervise housekeeping and laundry operations ensuring that the highest standards of cleanliness and guest satisfaction are met. You will lead a team of Housekeepers monitor performance and provide training while maintaining operational efficiency.
What Youll Do:
- Provide exceptional customer service to ensure a comfortable and accommodating experience for guests.
- Perform quality assurance (QA) for the Housekeeping department.
- Assist the Executive Housekeeper in all duties and act in their capacity when off duty.
- Supervise and train Room Attendants and Suite Attendants ensuring adequate staffing levels to meet guest demands.
- Clean and inspect rooms ensuring proper cleaning of surfaces linens and amenities.
- Monitor and maintain housekeeping cart inventory and stock rooms and linen closets.
- Report any missing or damaged items and handle lost and found items in accordance with hotel procedures.
- Collaborate with Guest Services and other departments during peak times and special guest requests.
- Maintain security by ensuring guest room doors are locked at all times.
- Provide support to team members ensuring all tasks are completed efficiently and timely.
What Youll Need:
- High school diploma or equivalent.
- At least 2 years of previous housekeeping experience with supervisory experience preferred.
- Strong leadership and interpersonal skills.
- Excellent communication skills both verbal and written.
- Ability to prioritize tasks and manage time effectively.
- Knowledge of cleaning techniques equipment and safety regulations.
- Flexibility to work shifts weekends and holidays as needed.
- Fluency in a second language preferably Spanish is a plus.
Why Youll Love Working Here:
- Competitive pay and comprehensive benefits including medical and dental from day one for full-time team members.
- Paid time off (PTO) for all team members because we value your well-being.
- Team Member Recognition Program to celebrate your achievements.
- Discounts on hotel stays and dining.
- Opportunities for personal and professional growth within Parks Hospitality Group a company recognized as a Best Place to Work.
About Us:
At Parks Hospitality Group we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.
Location:
Hilton Garden Inn Raleigh-Cary 131 Columbus Ave Cary NC 27518
Required Experience:
Manager
Employment Type
Full-Time
