Bookstore Sales Associate (Federal Work Study)
Bookstore Sales Associate (Federal Work Study)
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Job Description
Job Summary
Bookstore Sales Associates support nearly all functions of the bookstore operation. An integral part of the position is customer facing providing service to fellow students and CSCC employees by assisting them find what they need and completing their transactions at the register.
Basic sales floor maintenance cleaning stocking merchandise and assisting Bookstore staff to receive incoming product are key functions for this position as well.
This position is only open to students with Federal Work Study eligibility.
This position will begin Autumn semester.
Duties and Responsibilities:
To perform this job successfully an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities covered by the Americans with Disabilities Act in accordance with its requirements.
Duties are numbered for convenience and do not indicate order in terms of importance frequency that the duty is performed or the amount of time spent on the duty.
1) Provide exceptional face-to-face customer service to Bookstore patrons.
2) Accurately run a cash register while conducting large volumes of transactions.
3) Maintain friendly demeanor while explaining products suggesting solutions and providing information.
4) Recover store during busy periods while maintaining focus on the customer.
5) Assists with the processing of web orders. Picks orders from stock packs processes payment and prepares shipments for customers who order online.
6) Assist textbook team to physically count and verify textbooks and/or merchandise.
7) Assist in the preparation of textbooks/merchandise for the retail floor by labeling security tagging shrink wrapping building kits and stocks the retail floor.
8) Assist Textbook team in preparing textbook returns for shipment.
9) Take part in annual bookstore inventory.
10) Participates in special projects or events and other assignments presented by the leadership team.
11) Maintain privacy and confidentiality of student records and other sensitive information.
12) Fosters and maintains a safe environment of respect and inclusion for faculty staff students and members of the community.
13) Work a consistent reliable schedule and exhibits regular and punctual attendance.
14) Perform other duties as assigned.
Knowledge Skills and Abilities:
Knowledge of: General retail and merchandising practices and procedures. General warehousing practices. Customer service. Computer skills. Mathematics.
Skill in: Strong customer service. Verbal and written communications. Organizing and planning work. Must be team oriented. Strong organization skills. Must contribute to a positive store environment.
Ability to: Interact effectively with customers. Juggle tasks and different issues while still maintaining productivity. Work as a team in a busy retail environment. Develop and maintain effective working relationships with associates students and guests of the college. Adhere to Columbus State policy and procedures. Be self-motivated adaptable accepting of new challenges and open to change. Maintain records. Effectively use computer systems including Microsoft Office applications.
Minimum/General Qualifications:
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient College Credit Plus Undecided or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule:
Bookstore hours are 9:00 am - 6:00 pm Monday - Thursday and 10:00 am - 4:30 pm on Friday.
- Coverage needed for all operational hours shifts may vary.
- Opening and Closing are priority shifts.
Maximum 20 hours per week.
Work will be performed: On-site only.
Pathways/Majors that may be interested in this position:
- Business and Hospitality Services Pathway
- Arts Humanities and Social Sciences Pathway
- Marketing Major
- Supply Chain Management Major
- Arts and Science
Position Specific Qualifications:
N/A
Preferred Qualifications:
- Previous experience in retail setting.
- Previous customer service experience.
Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
CSTATE GROW (Guided Reflections on Work)
The program consists of brief structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
Career and Leadership Development Program (CLDP)
The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
Career competencies you can expect to learn through Student Employment:
- Career & Self Development
- Critical Thinking
- Leadership
- Teamwork
- Communication
- Equity & Inclusion
- Professionalism
- Technology
Full Time/Part Time:
Union (If Applicable):
Scheduled Hours:
Additional Information
In order to ensure your application is complete you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor Annually Contracted Faculty and Adjunct) you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Required Experience:
IC
Employment Type
Part-Time
