Scheduler
Scheduler
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Job Description
JOB TITLE: Scheduler
GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization.
SUPERVISION RECEIVED: Office Manager
ESSENTIAL FUNCTIONS:
- Collaborate with Surgeons offices to schedule surgical procedures.
- Work with the Surgeon office schedulers daily to ensure each patient has their surgical paperwork completed prior to their surgery
- Complete all necessary paperwork for each procedure on the centers surgery schedule.
- Precertify any procedures on the schedule that require pre-certification.
- Must be capable of multi-tasking and working with a diverse patient population.
- Provide back up support for the Front Office as needed.
- Other duties as needed.
EDUCATION/EXPERIENCE:
- High School
- 2 years of previous experience scheduling appointments and/or surgeries
- Experience with insurance
KNOWLEDGE:
- Knowledge of clinic policies and procedures.
- Knowledge of managed care contracts and utilization.
- Knowledge of computer systems programs and spreadsheet applications.
- Knowledge of medical terminology and be familiar with scheduling software.
SKILLS:
- Skill in gathering and reporting claim information.
- Skill in solving utilization problems.
- Skill in written and verbal communication and customer relations.
- Experience in a medical office as a scheduler.
- Fast and accurate data entry.
- Service oriented patient demeanor.
- Ability to multi-task manage time effectively and deliver results.
- Strict attention to detail.
- Intermediate computer skills and knowledge of Microsoft Office.
ABILITIES:
- Ability to work effectively with medical staff and external agencies.
- Ability to identify analyze and solve problems.
- Ability to deal courteously and professionally with internal and external customers.
- Ability to provide excellent customer service.
PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.
Equal Employment Opportunity & Work Force Diversity
Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Employment Type
Full-Time
