Senior Scheduler
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Job Location:
Sierra Vista, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Canyon Vista Medical Center
Job Title: Senior Scheduler
Job Type: Full Time
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Canyon Vista Medical Center is a 106 bed Joint Commission Accredited offering a number of specialty services. We are proud to serve our community with a Level III Trauma unit Center of Excellence for Total Joint Replacement Level I Nursery American College of Radiology Accredited Facility as well as many other state of the art services to ensure our patients are cared for.
Where We Are:
Sierra Vista Arizona is a flourishing city located 75 miles southeast of Tucson. Thanks to our year-round temperate climate affordable housing low cost of living access to healthcare and education facilities not to mention the breathtaking natural beauty of majestic mountain ranges and the San Pedro River and outdoor activities Cochise County residents enjoy an excellent quality of life.
Why Choose Us:
- Health (Medical Dental Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program mental physical and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- And much more
Position Summary:
Responsible for accurately scheduling diagnostic and/or surgical procedures. Conducts physician office/patient interviews and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications. Also responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts.
Essential Functions:
- Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed.
- Responsible for obtaining complete and accurate clinical demographic and financial information during the scheduling process. Enters data in scheduling system or other applications. Provides the customer with prep and other appointment instructions.
- Follows guidelines for special requests/Stat/schedule modification procedures and coordinates communications with clinical areas to accommodate the customers requests.
- Answers telephone calls according to designated scripting for the scheduling process. Maintains positive customer service at all times referring unresolved issues to appropriate supervisor.
- Notifies customer of physician order pre-authorization and other financial clearance requirements.
- Responsible for the monitoring of daily activity and completion of performance reports and participates in special projects.
Minimum Qualifications:
Education:
- High school diploma or equivalent required.
EEOC Statement:
Canyon Vista Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.
Required Experience:
Senior IC
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Lifepoint Health provides a diversified healthcare delivery network that includes community hospital campuses, rehabilitation and behavioral health hospitals, acute rehabilitation units, outpatient centers and post-acute care facilities across the United States.
