Senior Student Recruitment Support Officer
Senior Student Recruitment Support Officer
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Job Description
Senior Student Recruitment Support Officer
Job No.: 680645
Location: 211 Wellington Road Mulgrave
Employment Type: Full-time
Duration: Fixed-term appointment until 6 March 2026
Remuneration: $96768 - $104450 pa HEW Level 06 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
The Student Recruitment Support team is seeking an experienced and proactive Senior Student Recruitment Support Officer to play a key role in driving the Universitys recruitment and admissions success. In this pivotal role you will provide high-level administrative and operational support across Admissions and student recruitment strategies programs and initiatives; managing complex enquiries and delivering expert advice. Your work will directly enhance the prospective student experience and contribute to strengthening Monashs reputation locally and internationally.
This position works closely with Admissions and other internal stakeholders to ensure that enquiries requiring specialised processes and assessment such as document audits course transfers and scholarship or study grant enquiries are resolved efficiently and in line with University policies. You will play a key role in enabling the timely turnaround of enquiries to support strategic conversion outcomes. In addition to managing complex cases you will contribute to service improvements data reporting quality assurance activities and assist with time-sensitive processes such as late enrolments.
To be successful in this role you will bring a strong background in student recruitment or tertiary admissions along with excellent organisational and analytical skills and a demonstrated commitment to high-quality service delivery. Your ability to manage high-impact complex enquiries collaborate effectively across teams and support the onboarding and development of new staff will be essential to enhancing the prospective student journey at Monash.
About Monash University
At Monash work feels different. Theres a sense of belonging from contributing to something groundbreaking a place where great things happen.
We value difference and diversity and welcome and celebrate everyones contributions lived experience and expertise. Thats why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply please refer to How to apply for Monash Jobs. It is recommended that you address the Key Selection Criteria as part of your application.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people culturally and linguistically diverse people people with disabilities neurodivergent people and people of all genders sexualities and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments please contact us at in an email titled Reasonable Adjustments Request for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and background checks required for the role as determined by the University.
Enquiries: Jennifer Mao Team Leader Student Recruitment Support
Position Description: Senior Student Recruitment Support Officer
Applications Close: Wednesday 9 July 2025 11:55pm AEST
Supporting a diverse workforce
Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations and pays its respects to their elders past and present.
Required Experience:
Senior IC
Employment Type
Student
