Local Market Payroll Specialist | Singapore
Local Market Payroll Specialist | Singapore
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Job Description
Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person team and business. Built for the way the world works today Deel combines HRIS payroll compliance benefits performance and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure Deel supports every worker type in 100 countrieshelping businesses scale smarter faster and more compliantly.
Among the largest globally distributed companies in the world our team of 5000 spans more than 100 countries speaks 74 languages and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story
As the fastest-growing Software as a Service (SaaS) company in history Deel is transforming how global talent connects with world-class companies breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work enabling a more diverse and inclusive global economy. In 2024 alone we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countriesensuring people get paid and protected no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50 Forbes Cloud 100 Deloitte Fast 500 and repeated recognition on Y Combinators top companies list all while maintaining a 4.83 average rating from 15000 reviews across G2 Trustpilot Captera Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution youll tackle complex challenges that impact millions of peoples working lives. With our momentumbacked by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five yearsyoull drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Key Accountabilities
Customer:
Day to day management of customers; to provide excellent service
Timely and accurate facilitating of customer payrolls
Ownership and management of customer queries in a timely fashion
Teamwork:
Support and share knowledge with colleagues to ensure the overall effectiveness of the wider team
Identify improvement opportunities people processes resources etc.
Conduct training gap analysis based on payroll validation done
Act as a Subject matter expert for payroll processes
Security:
Ensure all processes and procedures are followed and developed
Comply with all security policies to maintain/ enhance the confidentiality and integrity of data security
Ensuring customer satisfaction in line with companys vision and values
Ensuring payments to employees/ authorities are made accurately and on time
Ensure service quality and timely responses to customer questions/ queries
Essential Functions and Key Responsibilities
Accurate and timely processing of client payrolls; from receipt of payroll changes (via various methods) to timely dispatch and approval of client payroll.
Keying Payroll Changes hours worked change of address and so on
Processing the payroll within an agreed timeframe.
Producing client payroll reports
Sending payroll output to customer for checking and approval
Handling and answering customer questions/ queries within an agreed timeframe
Producing invoice triggers for accurate client invoicing
Ensure accurate and timely payments to employees and statutory authorities.
Increase customer satisfaction/ enhance the customer experience
Maintain internal reporting requirements.
Develop processes and procedures for the business in accordance with customer and business requirements.
Hands-on experience in Payroll & Compliance of Singapore payroll
Manage all year-end statutory returns on time. Compiling summaries of earnings deductions leave and non-taxable wages and reporting on this
Assist as required with system testing/upgrade requirements
Resolving payroll discrepancies and Maintaining payroll operations by following policies and procedures
Developing ad-hoc financial and operational reporting as needed
Preparation and handling of IR21 and claim process
Preparation and timely delivery of pay slips and annual Year-end forms
Liaise with IRAS/CPF on any issues and Assisting with required reporting
Working closely with Client & Local Compliance partner
Develop and drive action plans and root cause analysis reports for issues as required
Skills required
Must be Singapore payroll experienced (At least 2 years)
Good communication skills; both written and verbal
Experience in managing multiple customers in a payroll/ HR or project management capacity (payroll skills are a distinct advantage)
Tenacious organised and customer focused approach
Strong computing skills
Demonstrable customer service skills
Language skills are an added advantage
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits rewards and perks our total rewards programs reflect our commitment to inclusivity and access for all.
Some things youll enjoy
Stock grant opportunities dependent on your role employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work including optional WeWork access
At Deel were an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race religion sex national origin gender sexual orientation age marital status veteran status disability status pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed we will communicate with job applicants using Deel-specific emails which include @ and other acquired company emails like @ and @. You can view the most up-to-date job listings at Deel by visitingour careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities backgrounds beliefs experiences identities and perspectives.
Deel will provide accommodation on request throughout the recruitment selection and assessment process for applicants with disabilities. If you require accommodation please inform our Talent Acquisition Team at of the nature of the accommodation that you may require to ensure your equal participation.
We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City our use of Covey complies with NYC Local Law 144.
We began using Covey Scout for Inbound on March 30 2025.
For more information about our data protection practices please visit our . You can review the independent bias audit report covering our use of Covey here: Experience:
Unclear Seniority
Employment Type
Full-Time
