EVS - Janitorial Account Manager - Jupiter, FL

The Account Manager oversees a team executing a high level of customer care for a key account in Jupiter FL. Through strong communication and company support the Account Manager will focus on five key areas:

• Leadership Demonstrate leadership and retaining the right people to support the growth of our account.
• Employee Engagement Engaging and having direct contact with our workforce every day to create a great employee experience.
• Customer Engagement Creating Raving Fans of our client through positive customer relationships.
• Growth Identifying opportunities that improve our clients services and deliver growth.
• Safety - Proactively lead safety initiatives to ensure a safe work environment for all employees.

Key Responsibilities

• Directs and manages key operational functions
• Develops and maintains relationships of trust and engagement with on-site client
• Ensures standards for service quality equipment safety and performance are maintained and that cost-effective resources are used to maximize service standards
• Implement processes and structure in alignment with strategic initiatives and provide a clear sense of direction and focus
• Develops monitors and reports on operating costs within functional areas. Alerts key stakeholder(s) of cost and labor over run. Makes recommendations and implements solutions.
• Builds a culture of work safety and leads by example with ones own safe behavior
• Hires trains develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources and Talent Acquisition as appropriate
• Conducts regular operations staff / training meetings with all direct reports
• Manages budget and controls expenses effectively
• Uses Microsoft Office-based cost management system to audit budget for account which include: labor supplies leases and equipment

Skills and Qualifications

• Experience in healthcare/laboratory cleaning protocols and compliance (OSHA CDC HIPAA)
• Knowledge of EVS standards and Infection Prevention and Control (IPC) procedures
• Ability to manage and train teams on hazardous waste handling procedures.
• Demonstrated strong leadership team building and coaching as well as the ability to motivate people assess and develop employee skills
• Visionary leader with ability to inspire respect and trust and mobilize others to fulfill the vision- be a champion for your team
• Highly motivated and results oriented
• Strong analytical and decision-making skills
• Ability to identify and solve complex problems
• High emotional intelligence
• Excellent oral and verbal communication skills
• Strong continuous improvement mindset
• Highly adaptable to changes in the work environment and competing demands

Education and Experience

• 1-3 years of leadership experience leading a team in a Janitorial distribution services manufacturing mechanical or other service-related industry.
• Demonstrated ability to provide leadership with responsibility for a decentralized workforce
• Hands-on experience in a janitorial capacity

Requirements:

• 18 years of age or older
• Bilingual Preferred: Spanish/English
• 13 years of experience in janitorial/EVS management preferably in healthcare lab settings
• Ability to perform physical tasks as needed
• A pre-employment drug screen and criminal background check are required.
• Able to lift up to 30lbs.

Details:

Exempt

55k to 65k DOE

1st Shift

Mon-Fri

Marsden is an Equal Opportunity Employer. Marsden does not discriminate against any employee or applicant for employment due to race age sex creed ancestry disability sexual or affectional orientation marital or veteran status color religion national origin status with regard to public assistance or any characteristic protected under federal state or local law.

Required Experience:

Manager