C004293 Software Licence Manager - SDM (NS) - WED 16 Jul

Deadline Date: Wednesday 16 July 2025

Requirement: Software Licence Manager - SDM

Location: Braine-lAlleud BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required Start Date: 25 August 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Role:

• Assist in developing implementing and maintaining IT asset (software) management processes ensuring accurate tracking and documentation of all software assets throughout their lifecycle;
• Required to explain complex software licensing issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non-digital staff again ensuring that understanding is gained;
• Ensure that confidentiality is always maintained and that staff adhere to the Data Protection Act Freedom of Information Act and the NATO Security Principles;
• Managing software assets from planning requests procurement approval deployment operation/licensing to retirement while ensuring compliance with relevant regulations and policies;
• Assist in overseeing NATOs software licence management processes and procedures including tracking monitoring and optimising the use of software licences to reduce costs and minimise risks;
• Maintaining accurate and up-to-date records of IT assets their renewals and associated costs especially for software;
• Collaborating with IT and business stakeholders to plan and manage the procurement of software assets ensuring alignment with strategic objectives and budgetary constraints across all NATO customers an divisions;
• Providing specialist advice and guidance on software and licensing models to colleagues at all levels including senior management to support informed decision-making;
• Monitoring and reporting on the performance of IT assets identifying opportunities for improvement and driving initiatives to optimise resource utilisation and reduce costs;
• Assisting the Head of Software in contributing to asset and budget planning at operational and strategic levels including the production of dashboards reports and analysis as required;
• Helping to ensuring compliance with relevant regulations policies and best practices relating to IT asset and software licence management;
• Liaising with vendors and suppliers to negotiate contracts manage renewals and resolve issues related to IT assets and software licences;
• Continuously staying informed of industry trends advancements and best practices in IT asset and software licence management ensuring NATO benefits from the latest knowledge and insights.

Skill Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Masters degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience.
• Or exceptionally the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCI Agency that is at least 10 years extensive and progressive expertise in duties related to the function of the post.
• Proven 3 years experience as a Software Licence Manager Software Licence Consultant or similar role.
• In-depth knowledge of Tier 1 software vendor licence practices.
• Experience in service level management and continuous service improvement.
• Familiarity with ITIL or other IT service management frameworks.
• Proven experience in managing vendor relationships.
• Experience managing/leading small team preferably in international environment
• Excellent communication negotiation and customer relationship management abilities.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Training/Certifications: ITIL v4 Foundation

Required Experience:

Manager