CSM Japanese
CSM Japanese
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Consultants in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications :
Our most successful candidates will have:
- High school diploma or GED
- Demonstrated ability to perform at a high level to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills showcased through the use of several applications; experience working with CRM applications preferred
- Basic PC keyboarding skills; basic Microsoft Office (Outlook Word Excel) experience required
- Prior customer service experience preferred
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
