Communications Analyst

Designs develops produces and consults on a variety of internal and external communications materials and media. Applies complete knowledge skills and practices to perform assignments. Supports internal employee events forums and training sessions with all aspects of production support.

WHAT WILL YOU DO

• Advising organization on all aspects of communication formats to ensure clarity and accuracy of message including conducting final reviews and approval before communications are released. Offer expertise and resources to support the team ensuring that stakeholders are informed and engaged.
• Write edit and publish high quality internal communication strategies to support the dissemination of key WII BT messaging including but not limited to: speaking notes blogs announcements presentations organization announcements and multimedia content.
• Support various WII BT Connect pages to promote clarity and impact of key messaging to support main strategic pillars
• Support the implementation of employee engagement initiatives including employee events AHCs/town halls roundtables and recognition initiatives.
• Supporting in-person employee events as required.
• Partner with Senior leadership and stakeholders on communication planning to support WII BT
• Use data insights and employee feedback to continuously evaluate the effectiveness of communications and engagement strategies utilizing various RBC platforms such as Connect and Achievers.
• Continuously update knowledge and skills to ensure that communication strategies and tactics are effective and aligned with best practices including accessibility requirements.
• Continuously updating knowledge and skills to ensure that internal sites and platforms are aligned with the latest UI/UX trends and best practices.
• Track engagement metrics to assess the effectiveness of communication efforts and identify areas for improvement.
• Create and publish internal newsletters
• Identify key topics and presenters for Training Thursday (internal training series) and support production of virtual sessions
• Provide support for floor staff including oversight of seating plans onboarding orientation materials key contacts list; technical support etc.
• Maintain accurate distribution lists for WII BT teams

WHAT DO YOU NEED TO SUCCEED

Must have:

• 2 years experience with creating strategic executive and global presentations
• Creating impactful internal communications
• UI/UX Design experience
• Effective ability to manage multiple responsibilities sometimes within tight timelines and to prioritize effectively in a fast-paced matrix environment

Nice-to-have:

• HTML coding
• Graphic design and visual communications
• Web development and management
• Social media and digital communications
• Project management and organizational development

Whats in it for you

We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic collaborative progressive and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

Job Skills

Adaptability Coaching Communication Communications Planning Communications Strategy Copywriting Detail-Oriented Employee Engagement Employee Events Engagement Strategies Internal Communications Multimedia Content News Media Organizational Communications Professional Presentation Publishing Strategic Advice Teamwork Writing

Additional Job Details

RBC CENTRE 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.