Community Connector
Community Connector
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Job Description
POSITION SUMMARY
This role supports activating key Sheraton public space features and programming including the Community Table Studios Booths and the Coffee Bar & More. Specifically this may include providing guests with access to workspaces verifying their technical support needs are met ensuring access to food & beverage and any other ad-hoc services through seamless coordination with other departments and functions. Tasks also include responding to guests requests for professional services (e.g. print shops graphic designers) by leveraging the propertys Community Management databases or identifying appropriate providers. This role supports the staffing of events or programming planned in the public space by the Community Management Team. All of these tasks serve to facilitate peak performance and achievement of our guests work goals while staying with us. Further this position aims to elevate and deliver personalized service to guests with a community mindset all critically important to the values of the Sheraton brand.
Report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Full-Time
