Client Relations and Growth Coordinator
Client Relations and Growth Coordinator
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1-3years
30000 - 30000
1 Vacancy
Job Description
Client Relations and Growth Coordinator Bournemouth Christchurch and Poole
Be part of something meaningful. Lead with compassion. Grow with purpose.
Join our award-winning team at A1 Care a family-run organisation proudly recognised as one of the Top 20 Home Care Providers in South West England for the fourth consecutive year!
We are seeking a dedicated and dynamic Client Relations and Growth Coordinator to help us continue delivering outstanding care and support to our clients and carers.
Key Responsibilities
- Develop and maintain efficient rotas that meet both client needs and carer preferences.
- Ensure care plans are person-centred compliant and regularly updated.
- Support recruitment induction and supervision of carers.
- Build strong relationships with clients families and health professionals.
- Respond promptly to client or staffing emergencies and coordinate solutions.
- Monitor service quality client satisfaction and carer engagement.
- Attend local events and support with business development
Requirements
Who We re Looking For
We re looking for someone with more than just experience. We re looking for a people person who thrives in a fast-paced environment and genuinely cares about making a difference. This role requires someone with energy a get up and go attitude and loves collaboration.
This is not an admin position you will be expected to support in the field with new assessments and engage with clients for up to 40% of your working week. Its very much a hands on role.
Essential Skills & Qualities:
- Minimum 1 years experience in a care coordination or similar role within the home care/domiciliary sector.
- Full UK Driving Licence and access to a car
- Excellent communication (both written and verbal) and interpersonal skills.
- Strong people management and relationship-building abilities.
- Ability to engage support and motivate carers with empathy and clarity.
- Solid problem-solving and organisational skills.
- Confident in using care systems and IT tools (experience with electronic rostering software is an advantage).
- A proactive mindset and ability to work independently under pressure.
Benefits
What We Offer
- Competitive Salary: Up to 30.000 per year (based on experience) plus potential on-call payments and bonuses (On target earnings up to 34k per year)
- Professional Development: Ongoing training and career progression opportunities tailored to your growth.
- Supportive Culture: Work within a collaborative family-oriented environment that values people above all.
- Impactful Work: Make a genuine difference in people s lives every day through quality care coordination.
Benefits:
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
If you are passionate about delivering high-quality care love working with people and want to grow your career in a company that values integrity and excellence we d love to hear from you.
Apply today and become part of the A1 Care family where quality care starts with you.
KEY RESPONSIBILITIES Develop and maintain efficient rotas that meet both client needs and carer preferences. Ensure care plans are person-centred, compliant, and regularly updated. Support recruitment, induction, and supervision of carers. Build strong relationships with clients, families, and health professionals. Respond promptly to client or staffing emergencies and coordinate solutions. Monitor service quality, client satisfaction, and carer engagement. Attend local events and support with business development WHO WE RE LOOKING FOR We re looking for someone with more than just experience. We re looking for a people person who thrives in a fast-paced environment and genuinely cares about making a difference. This role requires someone with energy, a get up and go attitude and loves collaboration. This is not an admin position you will be expected to support in the field with new assessments and engage with clients for up to 40% of your working week. It's very much a hands on role.
Education
ESSENTIAL SKILLS & QUALITIES: Minimum 1 years experience in a care coordination or similar role within the home care/domiciliary sector. Full UK Driving Licence and access to a car Excellent communication (both written and verbal) and interpersonal skills. Strong people management and relationship-building abilities. Ability to engage, support, and motivate carers with empathy and clarity. Solid problem-solving and organisational skills. Confident in using care systems and IT tools
Employment Type
Full Time
