Guest Relations
Guest Relations
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Job Description
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Greet and welcome clients visitors and guests in a professional and courteous manner.
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Manage the front desk answer incoming calls and direct inquiries to the appropriate departments.
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Coordinate and schedule site visits and client meetings with the sales and marketing teams.
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Maintain the reception area and ensure it is clean organized and presentable at all times.
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Handle client queries effectively and escalate complex issues to relevant departments.
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Support the sales team with client follow-ups documentation and feedback collection.
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Maintain visitor logs appointment schedules and other front office records.
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Coordinate with facility management and housekeeping for upkeep and amenities.
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Assist in organizing events open houses and promotional activities on project sites.
Employment Type
Full-time
