Customer Support Representative
Customer Support Representative
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
Job Summary:
Our client is a fast-growing tech retail company that offers gadgets and accessories through online and in-store channels with a strong focus on innovation and customer satisfaction.
The Customer Support Rep will handle customer inquiries and complaints across communication channels while ensuring an excellent experience.
Key Responsibilities:
- Respond to customer queries via app chat email and calls
- Track resolve and document complaints or order issues
- Escalate bugs or technical problems to the dev team
- Collect customer feedback and suggest improvements
Requirements
- OND or Bachelor s in any field
- Strong written and verbal communication
- Customer-first mindset and problem-solving skills
- 1 2 years in a similar role preferred
Employment Type
Full Time
Key Skills
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