Strategic Account Manager
Strategic Account Manager
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1 Vacancy
Job Description
Strategic Account Manager Job Posting
As a Strategic Account Manager youll serve as the primary connector between Wildman and our highest-value customers. Youll ensure they stay grow and thrive with usbecause of us. From orchestrating big-picture strategy to jumping in to troubleshoot a surprise issue your work directly impacts client success and company growth.
What Youll Own
- Lead & Grow: Own the strategy for growing key accounts and supporting our sales and service teams to find expansion opportunities.
- Be the Voice & Vision: Conduct quarterly Customer Experience Reviews and build deep trusted relationshipsknowing our clients inside and out.
- Drive Retention: Protect against competitor threats and rate pressures by managing renewals with confidence and foresight.
- Build the Bridge: Facilitate collaboration across departments to deliver integrated solutions that make our clients lives easier.
- Represent the Brand: Be the face of Wildmaninstilling trust living our core values and leading with integrity.
What Success Looks Like
- Maintain 97% retention and keep 100% of your assigned top-tier accounts
- Achieve approved annual revenue targets
- Drive strategic growth within sweet spot accounts through cross-functional collaboration
- Consistently deliver customer experiences that wow
What You Bring
- 5 years of experience in the uniform & linen industry
- A track record of sales success and client retention
- Top-tier communication presentation and negotiation skills
- Strong understanding of strategic sales planning
- Willingness to travel up to 75%
- Adaptability resourcefulness and a passion for solving real business challenges
Location & Travel
- Based out of our Holland MI office this role will involve frequent travel to build and sustain strong relationships with our most valued clients.
About Wildman
Wildman is a family operated commercial laundry headquartered in Warsaw with locations throughout the Midwest. Weve been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed through items and services such as uniform and mat rental first aid apparel and promotional items and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
Required Experience:
Manager
Employment Type
Full-Time
