Client Account Representative
Client Account Representative
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Job Description
Job Description
Reboot Staff is seeking a motivated and detail-oriented Client Account Representative to join our growing team in Austin TX. In this role you will serve as the main point of contact for assigned client accounts ensuring outstanding customer service accurate account management and the smooth handling of day-to-day operations.
Responsibilities
Manage and maintain relationships with client accounts to ensure satisfaction and retention
Communicate regularly with clients to address inquiries requests or concerns
Coordinate with internal departments to meet client needs and expectations
Monitor account performance and prepare regular reports
Assist in contract renewals and proposal development
Resolve issues efficiently and follow up to ensure resolution
Identify opportunities for account growth or improvement
Qualifications :
Qualifications
High school diploma or equivalent required; Associates or Bachelors degree preferred
12 years of experience in account management client services or a related role
Strong communication and problem-solving skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Detail-oriented with excellent organizational skills
Professional and customer-focused demeanor
Additional Information :
Benefits
Competitive salary: $57000 - $62000 per year
Health dental and vision insurance
Paid time off and holidays
Opportunities for career growth and internal advancement
Supportive and team-oriented work environment
On-the-job training and continuous development opportunities
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
