Information Technology (IT) Specialist - In-Store
Information Technology (IT) Specialist - In-Store
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Salary Not Disclosed
1 Vacancy
Job Description
As a member of Eatalys IT Team an IT Specialist is responsible for catering to the technical needs of the Store. The IT Specialists main areas of focus are implementation monitoring and maintenance of IT assets. Reports to IT Technical Support Lead.
The role is can be part- or full-time and is onsite at Eataly Chicago.
- Understands support problems analyzes problem data and determines appropriate solutions
- Provides first-level support to customer service requests in a timely and accurate manner
- Escalates complex support requests to relevant IT staffs for resolutions
- Ensures standard operating procedures are followed and meets service level agreements
- Assists in development and enhancement of IT systems analyzes system issues and provide resolutions
- Assess potential risks and technical challenges and prepare appropriate mitigation plans
- Performs other duties as assigned
Qualifications :
- Bachelors Degree preferred
- 1 year of related experience preferred
- Good knowledge on information technologies and systems
- Time management and organization skills required
Compensation for this role is $24.00-$30.00 per hour.
JOB REQUIREMENTS
- Ability to work on-site at Eataly Chicago
- Ability to occasionally travel within the USA
- Excellent verbal and written communications skills
- Exemplary organizational skills with a high level of accuracy and attention to detail
- Demonstrated ability to work independently and consistently meet deadlines
- Proficiency in Microsoft Outlook and Office (Word Excel PowerPoint)
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Companys policy to not unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation religion national origin age disability or any other characteristic made unlawful to consider by applicable federal state or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eatalys policy to comply with all applicable federal state and local laws regarding consideration of unemployment status salary history credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity please advise Human Resources if you require accommodation.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
