Client Engagement Executive

Client Engagement Executive

Barbican/Hybrid Permanent Full Time

Competitive salary depending on experience

37.5 hours per week

You will be required to be in our Barbican head office at least 1 day a week.

Build a Healthier Nation Starting with You

At Nuffield Health were the UKs largest healthcare charity with a mission to build a healthier nation. From award-winning hospitals and fitness centres to ground-breaking community programmes were changing lives every day. To do this we need people who share our passion for wellbeing innovation and quality.

About the Role

As our Client Engagement Executive youll proactively manage a portfolio of corporate Health Assessment clients driving both revenue and engagement with our services. Representing Nuffield Health professionally and embodying the values of our charity youll ensure all interactions with clients and intermediaries reflect our purpose.

This role focuses on developing strong client relationships and creating tailored account plans to maximise opportunities. Youll work collaboratively to support each clients broader employee benefits and wellbeing strategy positioning Nuffield Health as a key partner in their success.

Key Responsibilities

• Develop and maintain strong relationships with a portfolio of Tier 4 Health Assessment clients and intermediaries through professional written communication regular client calls and annual in-person meetings.

• Identify and pursue opportunities to drive revenue growth within the existing client base.

• Create and manage tailored annual account plans for each client to support revenue targets.

• Represent Nuffield Health at benefit fairs (both in-person and virtual) to promote Health Assessments to corporate employees.

• Deliver outstanding customer service to clients and intermediaries ensuring a positive and professional experience at every touchpoint.

To thrive in this role youll bring:

• Strong relationship management skills with experience overseeing a portfolio of clients

• Proven ability to deliver benefits presentations to corporate clients and represent organisations at benefit fairs

• Commercial and financial awareness with a focus on driving value

• Excellent customer service and interpersonal skills

• Exceptional written and verbal communication abilities

• Proficiency in documentation writing

• Ability to provide structured feedback through both formal and informal management information (MI)

• Confidence and competence in using Microsoft Word Outlook and Excel

• A proactive approach to learning new systems applications and processes

Helping you feel good.

We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options.

At Nuffield Health we take care of whats important to you.

If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.

Apply today It starts with you.