Description
Essential Job Functions:
- Reads and comprehends all policies and procedures pertaining to Human Resources administration for the Corporate Organization.
- Participates in the coordination of annual EOS/SFS feedback for purposes of identifying team members who need action plans to enhance performance.
- Maintain accurate and complete documentation on all investigations suspension & termination approvals.
- Initiates a friendly positive and upbeat greeting with each guest who enters the HR Department and while out on property.
- Conducts exit interviews and analyzes results quarterly for discussion with HR-ER Team.
- Completes EEOC and unemployment Responses.
- Provides guidance and counsel to managers supervisors employees on FMLA ADA and PLOA issues.
- Facilitates the resolution of employee issues and concerns in a manner that is fair to employees but also considers what is best for successfully managing our business.
- Acts as a liaison between employees and department supervisors and managers to resolve issues.
- Assists departments with performance issues and correct documentation of discipline positive work history entries etc.
- Serve as a strong HR Professional on the HR Team while fostering teamwork employee morale motivation and open communication.
- Monitors departmental metrics to identify trends and make recommendations for positive change.
- Participates in employee retention programs and makes recommendations on how to reduce employee turnover (both overall and less than 90 Day).
- Review applications and resumes screening and testing applicants conducting interviews and responding to applicants inquiries.
- Schedule interviews by calling candidates and confirming dates & times for panels RJPs and follows up with department leaders for results of interview.
- Maintain accurate records on the applicant tracking system and prepares recruiting and hiring status updates.
- Review pending positions posts approved positions sends decline letters and closes out requisitions.
- Assists with the execution and planning of mass hiring events and attend external job fairs.
- Oversees all internal advanced transfers including notifying leaders checking eligibility and processing electronic transfers.
- Act as front desk representative during assigned times and ensures coverage of front desk at all times.
- Conduct reference background checks and drug tests on all final candidates.
- Process new and renewal and key gaming licenses. Review and evaluate applicant qualifications or eligibility for specified gaming licensing according to established guidelines.
- Oversee daily input of Personnel Administration data for new hires transfers promotions address changes and other status changes.
- Oversee the filing of employee records and creating new hire file.
- Assist applicants on application day logging into our web-site and inform applicants about facilities operations benefits and job or career opportunities in organizations.
- Monitors and evaluates the progress and effectiveness of training programs & engagement programs and makes recommendations where warranted.
- Organizes plans and executes employee activities both large and small in order to increase employee engagement.
- Conducts exit interviews and analyzes results quarterly for discussion with HR Team.
- Performs other job-related duties as assigned.
Qualifications:
Harrahs Gulf Coast is looking for a HR professional who can work independently and can communicate effectively with all levels of the organization. This individual must be a creative high energy partner be collaborative and work in a fast-paced environment. Additional characteristics include:
- Bachelors Degree in Human Resources or related field preferred
- At least 2 years of human resources or management experience preferred
- Experience in hospitality retail entertainment or other service business is preferred
- Experience providing exceptional customer service internally and externally
- Demonstrates an upbeat and positive attitude
- Ability to guide employees to proper resources whenever help is needed
- Able to develop creative solutions to challenging problems
- Shows genuine interest in employee and department progress
- Excels in training leading and motivating people
- Flexibility in scheduling and willing to be on call during weekends holidays special events etc.
- Must be highly proficient in Microsoft Office the Internet and computer aptitude
Physical Mental & Environmental Demands:
- Must be able to maneuver to all areas of the casino.
- Must be able to lift 10 pounds and carry up to 5 pounds. Must be able to bend reach kneel twist and grip items while working at assigned desk area.
- Must have the manual dexterity and coordination to operate office equipment including a PC computers fax machine and photocopier.
- Must be able to work at a fast pace and in stressful situations.
- Must be able to read write speak and understand English.
- Must be able to respond to visual and aural cues.