Assistant Store Manager, Tommy Hilfiger - Westgate Shopping Mall
Assistant Store Manager, Tommy Hilfiger - Westgate Shopping Mall
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Job Description
Be part of an iconic story.
TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS complemented by a range of licensed product categories that extend the brand lifestyle across generations geographies activities and occasions. Tommy Hilfigers global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people organizations and ideas boldly driving the future of Fashion Art Music Entertainment and Sport. Major global campaigns sponsorship platforms and disruptive activations with world-class athletes musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube Instagram TikTok)
About PVH
With a history going back over 130 years PVH has excelled at growing brands and businesses with rich American heritages becoming one of the largest global apparel companies. We have over 30000 associates operating in over 40 countries with over $8 billion in revenues.
Founded in 1968 and acquired by PVH Corp. in 2003 Calvin Klein is a global lifestyle brand that exemplifies bold progressive ideals and a seductive and often minimal aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
Tommy Hilfiger is one of the worlds leading designer lifestyle brands internationally recognized for celebrating the essence of classic American cool style. Founded in 1985 Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns innovative events exciting collaborations and brand partnerships and work with some of the biggest names from the world of Fashion Art Music and Entertainment.
ASSISTANT STORE MANAGER TOMMY HILFIGER - WESTGATE
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves we as a business believe that for all other parts of the chain to work our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase our stores are always a window to our great brands. As a result our locations are paramount the first-class experience must be a given and our in-store standards should never be questionable.
To deliver this we strive to hire the individuals who live and breathe the values of our business who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in todays world we must be nimble and adapt to change and evolution.
The Assistant Manager plays a key role in achieving these standards they lead by example embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
Leading the store teams to generate sales profit minimize losses and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
Identify opportunities to grow the business and improve performance through collaborating with others.
Maintain corporate visual merchandising directives and standards for sales floor and back room.
Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams.
Partner with store management team to build on business opportunities and achieve company standards and objectives.
Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
Complete daily/weekly store walkthroughs; evaluate product performance pricing staff service levels and inventory levels.
Communicate to the Store Manager what is driving sales and discuss any issues/priorities to develop strategies to maximize business. Ensure they are weekly visual presentation action plans.
Analyze store level reports and create action plans to improve results.
Assist with the manpower planning identification recruitment interviewing and hiring processes Recruit store personnel with a broad range of perspectives experiences and backgrounds.
Work with the Store Manager to build bench strength for key positions including possible successors.
Participate in weekly management meetings alongside other staff meetings.
Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
Providing a great customer journey and achieving exemplary mystery shop results.
About YOU
You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
Youll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
Youll be an effective communicator with the ability to cultivate belonging
You collaborate to win and recognize and celebrate the contributions and achievements of others.
You are courageous in giving feedback that promotes positive behavioral change.
You adapt fast and work with pace.
You are energetic and inspire trust showing a clear presence on the shop floor.
Youll approach all issues with a can do approach and make informed decisions to find in store solutions.
About WHAT WE OFFER
At PVH we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection peace of mind and flexibility designed to support our associates both at home and at work.
PVH Europe and our brands TOMMY HILFIGER and CALVIN KLEIN are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity qualified applicants will be considered without regard to age ethnicity ability gender gender expression gender identity nationality race religion or sexual orientation.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local law. In addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill ability educational background work quality experience and potential.
Required Experience:
Manager
Employment Type
Full-Time
