Customer Service Representative B2B (NL/FR
Customer Service Representative B2B (NL/FR
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Job Description
What youll be doing with us:
- Assisting traders with inquiries regarding transport invoicing registration damage claims and imports via phone and email.
- Utilizing your language skills (NL/FR/EN) for smooth communication with our traders.
- Handling inquiries promptly and accurately.
- Adopting a proactive approach to inform customers in advance.
- Recording your actions in our CRM system.
- Contributing ideas for increasing customer satisfaction and process improvement.
Qualifications :
- You have a minimum of 2 years of experience in a customer service-oriented role.
- Youre hands-on and creative in problem-solving.
- Youre a team player and seek feedback from other departments.
- Youre analytical and able to handle stress.
- Youre a strong communicator in Dutch French and English.
- Youre computer literate with good knowledge of Excel and Outlook.
- Preferably you have a Bachelors degree.
- Having an interest in cars is a plus.
- Your enthusiasm and curiosity will help us further develop our scale-up
What We Offer:
Joining AUTO1 Group means being part of a fast-paced innovative company that values talent and rewards hard work. Heres what you can look forward to:
- Direct employment under an Albanian contract.
- A hybrid work environment enjoy the flexibility of working from home after a successful probation period.
- Attractive compensation fixed salary of 110.000 ALL gross
- Be part of the digital revolution in the automotive industry.
- Professional growth opportunities in a meritocratic and supportive environment.
Additional Information :
The place of work will be at the headquarters of AUTO1 Albania inTirana and the shifts provide a total of 40 hours per week from Monday to Friday.
If you think you are the right candidate please apply by uploading your CV in English.
Contact:
Email:
Auto 1 informon kandidatet se t dhnat personale t mbledhura prmes portalit per pozicione te lira pune se te dhenat e tyre personale te derguara prej tyre elektronikisht nepermjet CV do t trajtohen n prputhje me Ligjin 9887 dat 10.03.2008 Pr Mbrojtjen e t Dhnave Personale i ndryshuar; Auto 1 do t ruaj n mnyr konfidenciale dhe nuk do te tranferoje CV e kandidateve qe aplikojne per pozicione te lira tek ndonj pale e tret ose t prdor pr ndonj qllim tjetr prve atij te rekrutimit. Te dhenat personale qe perpunohen nga Auto 1 per kategorine e kandidateve per pozicione te lira te punes do te perpunohen vetem per qellimin e perzgjedhjes se punemarreseve. Maksimumi i ruajtjes se ketyre CV eshte 5 dite nga data e marrjes se me mail me CV perkates prane Auto1.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
