IT Manager
IT Manager
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Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
The IT Manager is responsible for the Information Technology department for Horseshoe Baltimore. The position reports to the VP of Finance of the property.
KEY JOB FUNCTIONS:
- Responsible for developing innovative and cost-effective solutions which focus on driving efficiencies improving guest experience increasing employee productivity and growing revenues
- Drive continuous improvement in IT environment at the property seeking to leverage corporate standards or bringing up new ideas for review (e.g. consolidation virtualization etc.).
- Drive vendor management and seek opportunities for cost reduction at the property
- Focus on improving overall system performance and uptime
- Develop business case for initiatives following the established process and rigor (e.g. create NPV/IRR analysis)
- Drive operational stability optimization and efficiency
- Staff Management
- interviewing; training; selecting and adjusting rates of pay and hours of work; directing the work of employees; maintaining production; appraising employees productivity and efficiency for purposes of recommending promotions or other changes (evaluations); handling employees grievances and complaints; disciplining employees; planning work; providing for safety and security; and monitoring or implementing legal compliance matters.
- Manage the monitoring and performance of Computer Systems executing appropriate escalation and corrective actions for all hardware and software problems in accordance with pre-defined service agreements
- Leads the development of IT Plans technical strategies business continuity/disaster recovery and budget plans as they relate to the property
- Responsible for lifecycle management of IT resources and assets
- Directly responsible for capacity planning (including monitoring analyzing synthesizing and documenting) on all property-based systems to ensure that response time and application availability meet the documented requirements and satisfy the propertys needs
- Manages property portion of company-wide I.T. initiatives projects roll-outs etc. when necessary.
- Build strong partnerships & relationships with Senior Leadership Managers Supervisors and vendors
- Ensure Standards compliance and management drive Enterprise Standards and ensure all products and services are certified and authorized to be placed into production
- Direct IT Planning& Budget Review Strategy Sessions via monthly budget reviews as well as capital and operating plan reviews
- Understands and is well-versed with both the business as well as corporate roadmaps and strategy.
- Remain fluent with property corporate and market events as well as external environmental forces.
- Remain well-versed with local regulatory requirements.
- Represent property interests on and locally deploy enterprise solutions
- Champion local innovations and solutions to meet local business drivers within the framework of acceptable standards
- Collaborate with Corporate PMO and other initiative project and technical teams to minimize redundant work and eliminate rogue solution development/deployment at the property level
QUALIFICATIONS:
- Bachelors degree is highly desired.
- Project Management Professional Certifications highly desired.
- 5-7years work experience in delivering value-added technology-based solutions to business requirements.
- Experience in business analysis business process improvement technology insertion management and operational support planning and budgeting required.
- Comprehensive Understanding of production operating systems transaction processing systems relational database architecture wide and local area networks communication protocols real-time systems mission-critical gaming systems IT industry standards as well as various types of computer terminal equipment.
Required Experience:
Manager
Employment Type
Full-Time
