VP of Training & Experience

Who We Are

Xponential Fitness Inc. (NYSE: XPOF) is a leading global franchisor of health and wellness brands. Through its mission to make boutique health and wellness experiences accessible to everyone the Company operates a diversified platform of six brands spanning across verticals including Pilates barre stretching strength-training metabolic health and partnership with its franchisees Xponential brands offer energetic accessible and personalized workout experiences led by highly qualified instructors in studio locations across 49 U.S. states Puerto Rico and 30 countries globally. Xponentials portfolio of brands includes Club Pilates the largest Pilates brand in the United States; StretchLab a concept offering one-on-one and group stretching services; YogaSix one of the largest franchised yoga brands in the United States; Pure Barre a total body workout that uses the ballet barre to perform small isometric movements and one of the largest Barre brand in the United States; BFT a functional training and strength-based program; and Lindora a provider of medically guided wellness and metabolic health solutions.

Job Summary

The VP of Training & Experience at Stretch Lab is responsible for overseeing and developing the companys training programs and overall member experience. This includes overseeing our Training & Experience department including our Directors Managers and Coordinators as well as hiring and developing Master Flexologists. Developing education programs and managing Flexologist onboarding. They also play a key role in the innovation of the leading Assisted Stretch brand.

Responsibilities

Hiring Training and Development

• The VP of Training & Experience is responsible for the full lifecycle of Master Flexologists including recruitment initial training ongoing development and performance management.

Education Programs

• Develop improve and implement training programs for franchise partners ensuring consistency and quality across different regions.

Curriculum Development

• This role is heavily involved in creating and updating training materials including Flexologist manuals online learning platforms and other educational resources.

Flexologist Onboarding and Management

• Oversee the process of bringing new Flexologists into the system and manages their ongoing performance and development.

Member Experience

• Ensure a top tier positive and consistent member experience across all StretchLab locations.

Pay Range: $120000-$155000

Benefits:

• Medical Dental and Vision benefits
• This role is eligible for a monthly cell phone allowance
• 401k program offered with 4% company match in contribution
• Complimentary corporate memberships to XPLUS and XPASS
• Discounts on retail brand merchandise- up to 30% off wholesale price
• On-site gym with full shower amenities
• On Campus Amenities: Reborn Coffee Shop Hangar 24 Mini Putting Green Basketball Court Bird Sanctuary Car Washing Services (M/W) Dry Cleaning Services

Xponential Fitness LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Education & Experience:

• Bachelors degree in Kinesiology Exercise Science Education Business or a related field; Masters degree preferred.
• Minimum 7years of progressive leadership experience in training education or member experience within the fitness wellness or healthcare industries.
• Proven experience developing and scaling education and training programs across multiple locations or franchises.

Leadership & Management:

• Demonstrated success in managing and developing high-performing teams including Directors Managers and Coordinators.
• Experience overseeing hiring onboarding and ongoing professional development of specialized roles preferably in fitness or wellness.
• Ability to influence and inspire teams in a fast-paced entrepreneurial environment.

Training & Curriculum Development:

• Strong background in instructional design adult learning principles and curriculum development (both in-person and digital platforms).
• Experience managing Learning Management Systems (LMS) and creating engaging scalable educational content.

Customer & Member Experience:

• Deep understanding of consumer experience best practices in a service or membership-based business.
• Proven ability to design and implement strategies that enhance client satisfaction retention and brand consistency.

Strategic Thinking & Innovation:

• Ability to drive innovation and continuous improvement in training and experience initiatives.
• Strategic mindset with the ability to align training programs with broader business goals and brand vision.

Communication & Collaboration:

• Excellent interpersonal communication and presentation skills.
• Ability to collaborate cross-functionally with internal departments and external stakeholders including franchise partners.