Enterprise Account Manager
Enterprise Account Manager
Posted on :
28-06-2025
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1 Vacancy
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Job Description
Company: Mentimeter
Role: Relationship Manager (DACH) RM (Enterprise Account Manager)
Location: Berlin (Wework office centrally located; 3 days in-office preferred)
Language:German & English fluency required
WFH Policy:Hybrid (3 days in-office 2 remote)
Industry: Employee Engagement
Product: Enterprise platform for internal communication leadership enablement and employee engagement used by global enterprises (e.g. SAP Google)
Size and Functions of Local Team:
Current German market team: 5 employees (1 Client Acquisition 4 in Customer Success)
Supported by broader EMEA teams: 17 AEs structured in collaborative pods
Your closest collaborators: Growth Executive (AE) CSM and additional roles planned in expansion
Strategic importance: DACH accounts represent 25% of global revenue (66.5M ARR)
Role Description:
As Relationship Manager you will lead post-sale commercial relationships with Mentimeters largest German-speaking enterprise clients. Your mission is to drive retention and expansion across a book of 2.5 million ARR engaging 2535 strategic accounts.
Key Characteristics:
Segment: Enterprise (DAX 20/40 large multinationals)
Deal Complexity: Multi-threaded with Legal Procurement IT
Targets: Gross Retention and 125% Net Revenue Retention
Engagement: Regular physical meetings with clients (ideally 1/week)
Collaboration: Works closely with AE (Growth Executive) and CSM
You will own account strategies lead renewals expand existing use cases and serve as a strategic advisor for Mentimeters most high-profile clients.
Unique About the Company:
Transparency: Open communication culture with all-hands meetings run by the founder
Used by leaders at Google SAP and other major global players
Freemium to enterprise sales driven by strong product engagement
Growth Perspective:
58M ARR with 23% YoY growth
DACH is the fastest-growing region contributing 25% of revenue
Over 60000 new signups/month with 500 from large enterprises
Future: Mentimeter is scaling its Berlin operation to become a key European hub
Must Haves:
5 years experience in Enterprise Account Management
Proven ability to navigate multi-stakeholder relationships
Background in B2B SaaS ideally with HRTech or EdTech
Familiarity with MEDDIC or similar enterprise sales methodologies
Comfortable in high-autonomy environments; capable of building client trust in physical and digital meetings
Nice to Haves:
Experience in Product-Led Growth (PLG) environments
Strategic mindset with a structured approach to expansion
Strong communication skills humor and a collaborative attitude
Prior success in hybrid roles blending CS and Sales
Salary Range & Benefits:
Base Salary: 100K110K depending on experience - NO Commissions
No variable compensationaligned with culture of learning and purpose
Prime office space (Wework Berlin alongside orgs like Meta)
Empowering inclusive culture with active leadership visibility
Hiring Process:
Coffee Chat (Talent Acquisition)
Competence Interview (including case)
Culture Interview
Offer
Role: Relationship Manager (DACH) RM (Enterprise Account Manager)
Location: Berlin (Wework office centrally located; 3 days in-office preferred)
Language:German & English fluency required
WFH Policy:Hybrid (3 days in-office 2 remote)
Industry: Employee Engagement
Product: Enterprise platform for internal communication leadership enablement and employee engagement used by global enterprises (e.g. SAP Google)
Size and Functions of Local Team:
Current German market team: 5 employees (1 Client Acquisition 4 in Customer Success)
Supported by broader EMEA teams: 17 AEs structured in collaborative pods
Your closest collaborators: Growth Executive (AE) CSM and additional roles planned in expansion
Strategic importance: DACH accounts represent 25% of global revenue (66.5M ARR)
Role Description:
As Relationship Manager you will lead post-sale commercial relationships with Mentimeters largest German-speaking enterprise clients. Your mission is to drive retention and expansion across a book of 2.5 million ARR engaging 2535 strategic accounts.
Key Characteristics:
Segment: Enterprise (DAX 20/40 large multinationals)
Deal Complexity: Multi-threaded with Legal Procurement IT
Targets: Gross Retention and 125% Net Revenue Retention
Engagement: Regular physical meetings with clients (ideally 1/week)
Collaboration: Works closely with AE (Growth Executive) and CSM
You will own account strategies lead renewals expand existing use cases and serve as a strategic advisor for Mentimeters most high-profile clients.
Unique About the Company:
Transparency: Open communication culture with all-hands meetings run by the founder
Used by leaders at Google SAP and other major global players
Freemium to enterprise sales driven by strong product engagement
Growth Perspective:
58M ARR with 23% YoY growth
DACH is the fastest-growing region contributing 25% of revenue
Over 60000 new signups/month with 500 from large enterprises
Future: Mentimeter is scaling its Berlin operation to become a key European hub
Must Haves:
5 years experience in Enterprise Account Management
Proven ability to navigate multi-stakeholder relationships
Background in B2B SaaS ideally with HRTech or EdTech
Familiarity with MEDDIC or similar enterprise sales methodologies
Comfortable in high-autonomy environments; capable of building client trust in physical and digital meetings
Nice to Haves:
Experience in Product-Led Growth (PLG) environments
Strategic mindset with a structured approach to expansion
Strong communication skills humor and a collaborative attitude
Prior success in hybrid roles blending CS and Sales
Salary Range & Benefits:
Base Salary: 100K110K depending on experience - NO Commissions
No variable compensationaligned with culture of learning and purpose
Prime office space (Wework Berlin alongside orgs like Meta)
Empowering inclusive culture with active leadership visibility
Hiring Process:
Coffee Chat (Talent Acquisition)
Competence Interview (including case)
Culture Interview
Offer
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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