Chief Human Resources Officer (CHRO)
Chief Human Resources Officer (CHRO)
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Job Description
Chief Human Resources Officer (CHRO)
Location: Knoxville TNReports to: President & CEO
Organization: UT Federal Credit Union (UTFCU)
The Opportunity
UT Federal Credit Union (UTFCU) seeks a dynamic visionary and collaborative Chief Human Resources Officer (CHRO) to join its senior leadership team. This is a mission-driven opportunity to partner with the CEO and Board to shape the future of a people-centric community-focused credit union committed to improving lives. As CHRO you will lead all facets of UTFCUs human capital strategy-from talent acquisition and organizational development to total rewards and DEI. You will be a critical architect of the credit unions ongoing transformation developing people strategies that strengthen culture increase engagement and prepare the organization for future growth and innovation.
What Youll Do
Human Capital & Culture Leadership
- Develop and execute a forward-thinking human capital strategy aligned with UTFCUs mission aspirations principles and strategic priorities.
- Foster a strong inclusive high-performance culture that enhances employee engagement retention and satisfaction.
- Partner with the CEO and Board to develop executive succession planning and leadership pipeline.
- Design and implement a Total Rewards strategy to ensure competitive and equitable compensation and benefits.
- Champion internal communication recognition and well-being initiatives that support employee morale and performance.
Strategic HR Leadership
- Create lead and mentor a high-performing HR team evolving the function into a true strategic partner to the business.
- Align HR policies systems and practices with UTFCUs long-term objectives and evolving workforce needs.
- Drive organizational change and transformation efforts to enhance agility adaptability and operational excellence.
- Oversee compliance with all federal and state employment laws and ensure risk mitigation across HR operations.
Advisor Coach & Culture Champion
- Serve as a trusted advisor to the CEO and senior leaders offering strategic counsel on people matters.
- Provide leadership coaching and mentorship enhancing team dynamics and cross-functional collaboration.
- Act as a cultural steward-modeling and reinforcing behaviors and values that define UTFCUs identity.
Talent Management & Learning
- Lead end-to-end talent management including recruitment onboarding succession planning and career pathing.
- Build and implement a robust Learning & Development strategy that supports continuous learning and leadership growth.
- Utilize personalized data-driven learning pathways to empower employee development and improve capability-building.
Diversity Equity Inclusion & Belonging (DEIB)
- Embed DEIB into all HR programs and practices to create a welcoming respectful and empowering workplace for all.
- Monitor and measure DEIB impact across the organization and drive continuous progress in inclusive leadership.
HR Technology Analytics & Workforce Planning
- Implement HR systems that enable real-time workforce insights and predictive analytics.
- Leverage data to improve decision-making in retention recruitment and engagement.
- Build a scalable and agile HR infrastructure that supports UTFCUs growth trajectory and future needs.
Employer Branding & EVP
- Shape and promote UTFCUs employer brand showcasing a workplace culture rooted in purpose and service.
- Refine the Employee Value Proposition (EVP) to attract and retain top talent aligned with UTFCUs mission.
- Collaborate with Marketing to ensure consistent messaging around employee experience and organizational culture.
What You Bring
- Proven success as a CHRO or senior HR executive in a dynamic growing and mission-driven organization.
- Strong business acumen and ability to align HR strategies with broader organizational goals.
- Deep expertise in human capital functions including talent acquisition L&D compensation DEIB and performance management.
- Experience leading culture transformation change management and organizational development.
- Excellent communication relationship-building and executive coaching skills.
- Commitment to values of transparency collaboration innovation and inclusion.
- Bachelors degree in HR Business Administration or a related field required; Masters degree and/or HR certifications preferred.
- Prior experience in the credit union movement is a plus.
You Are
- A strategic thinker and hands-on leader comfortable operating at both the boardroom and frontline levels.
- A cultural influencer who leads with empathy humility and integrity.
- A people-first leader who creates environments where individuals thrive and teams excel.
- An advisor mentor and change agent who builds trust and inspires accountability.
Why UTFCU
At UT Federal Credit Union we strive to improve lives. We believe that starts with our people. This is more than an HR leadership role-its a chance to shape an organizations future committed to making a difference.
Thank you for your interest in joining UT Federal Credit Union. As part of our commitment to ensuring a safe and secure work environment all offers of employment at UT Federal Credit Union are contingent upon the successful completion of a comprehensive background check.
The background check may include but is not limited to checks of your criminal record employment history educational credentials credit history motor vehicle record and references. You may be required to provide additional information and complete further documentation to facilitate these checks.
By proceeding with this application you hereby authorize UT Federal Credit Union and its designated agents and representatives to conduct such investigations and request such information as is necessary to evaluate your suitability for employment.
In the event that information from a consumer report obtained about you from a consumer reporting agency is used in whole or in part in making an adverse decision with regard to employment you will be provided with a copy of the consumer report and a description in writing of your rights under the law.
Should there be any discrepancies or disputes regarding the information obtained during the background check or should you otherwise wish to discuss the reports contents with us you will have an opportunity to discuss and/or dispute the content with us before a final employment decision is made.
All information received during the background check process will be treated with the utmost confidentiality and sensitivity in accordance with the law. It will be used solely for the purpose of evaluating your potential employment at UT Federal Credit Union.
Please complete the application if you understand and agree to the above-mentioned conditions. In doing so you acknowledge that you have carefully read and understand this Disclosure and Authorization and authorize UT Federal Credit Union to obtain and/or its agent to obtain and furnish to the Credit Union information related to your background to be used for employment purposes.
Required Experience:
Chief
Employment Type
Full-Time
