Support Engineer (Cloud) with Spanish
Support Engineer (Cloud) with Spanish
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
Your Focus:
- Provide high quality technical support for Strategys Business Intelligence platform to achieve high levels of customer satisfaction.
- Day-to-day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
- Implementation of Customer change requests in compliance with the Change Control regime.
- Incident responses include troubleshooting of the infrastructure related issues as well as troubleshooting of platform related issues.
- Maintaining high quality documentation for all related tasks.
Qualifications:
- Strong written and verbal communication skills in English and Spanish is an absolute must.
- Technical education or experience in IT roles strongly preferred.
- Practical experience managing critical customer issues is a plus.
- Must possess an enthusiastic personality and foster a positive work environment.
- Well-organized with effective time management skills.
- Team player - always willing to give support to others and ask for help if needed.
- Ability to work independently.
- AWS Azure Linux GCP and containers experience will be a plus.
- Attention to detail.
Qualifications :
Additional Information :
We work from the Warsaw office 3 times a week.
The recruitment process includes online assessments as a first step (English logic Spanish business) - please check also your SPAM folder.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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