Global People Process Team Leader (Workday)

We are seeking an HR Process Team Leader to drive the optimization and efficiency of HR workflows in Workday while ensuring alignment with business goals. In this role you will lead process improvements enhance operational effectiveness and support compliance with HR policies and regulations. You will collaborate closely with HR Finance and other key stakeholders to oversee service delivery employee support and accurate reporting. Additionally you will guide a team in refining HR processes to elevate operational excellence and improve the overall employee experience.

Key Responsibilities:

HR Processes & Optimization:

• HR Process Configuration & Enhancement: Maintain and refine HR workflows in Workday ensuring alignment with employee lifecycle needs including onboarding offboarding time and absence management and talent processes. Adapt processes and structures to improve usability and efficiency. 

• Workflow Optimization: Design and improve business processes to streamline execution enhance employee experience and ensure seamless HR task management.

• Employee Support & Service Management: Provide essential support by addressing employee cases resolving process-related issues promptly and ensuring smooth HR service delivery through structured response mechanisms.

• Training & Documentation: Develop user-friendly training materials and provide guidance to employees ensuring HR teams are equipped with best practices for improved use of Workday.

• HR Process Monitoring & Compliance: Continuously assess the effectiveness of HR processes swiftly addressing disruptions to maintain uninterrupted operations. Ensure compliance with regulations and conduct routine audits to maintain accuracy and integrity in HR data.

• Collaboration with Key Stakeholders: Provide comprehensive support across employee lifecycle events including hiring promotions and transitions. Work closely with HR Finance and leadership teams to refine workflows implement process improvements and ensure alignment with organizational objectives.

Management of other HR Systems:

• Partner with HR and business leaders to assess system functionalities identify opportunities for improvement and implement enhancements that optimize efficiency and user experience.

• Oversee and coordinate the support for other HR tools ensuring correctness of employee data system availability and functionality and escalation of issues to IT for automated solutions.

• Manage user inquiries and system support through the company ticketing system ensuring timely issue resolution and clear communication.

Team Management:

• Lead and support a team of HR process specialists fostering collaboration and operational efficiency. Provide strategic guidance to ensure seamless HR workflows and optimize resource utilization.

• Delegate responsibilities thoughtfully while driving improvements in HR operations to enhance organizational impact.

• Promote continuous professional growth through training mentorship and knowledge-sharing initiatives.

Qualifications :

• Proven experience working with Workday HCM and modules such as but not limited to Absences Time Tracking Help Journey Benefits Learning and Hiring including system configuration and workflow customization.

• Good knowledge of data models used in Workday HCM and related modules.

• Strong understanding of HR processes employee lifecycle management and organizational structures.

• Knowledge of other HR tools is a plus.

• Familiarity with data security and privacy regulations (e.g. GDPR SOC2) and best practices.

• Demonstrated ability to troubleshoot technical issues and conduct root-cause analysis.

• Excellent documentation and communication skills to support technical training and collaboration.

• Analytical mindset with a focus on continuous improvement approach and efficiency.

• Experience leading and mentoring teams fostering collaboration and efficiency while providing guidance on system management and process improvements

Preferred Skills:

• Degree in Computer Science or a related field.

• Certification in Workday HCM or related modules is a plus.

• Experience with implementing Workday updates and patches.

• Strong problem-solving skills particularly in high-complexity data environments.

Additional Information :

Location: Ebene Mauritius

Position: Permanent Contract (Probation period of 6 months)

Everyone at EcoVadis contributes to a culture of trust respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

What we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development 
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Travel/Vacation Grant allowance
• Transportation and Parking Allowance
• Annual performance bonus
• Remote work from abroad policy
• Career Growth Management 
• Hybrid work organization (from the office or from home)
• Pension contributions and optional private health coverage
• Internet and electricity bill allowance 
• Community service day when volunteering

Our hiring team looks forward to reviewing your CV with a guaranteed response to every application. A new job with purpose awaits you. You can be part of an awesome team and make sustainability real!

Dont fit all the criteria but still think youd be a good candidate Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. Were interested in hiring capable people regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people people with long-term health conditions and neurodiverse candidates. If you need any adjustments please let the hiring team know.

Our teams strength comes from everyones uniqueness and is founded upon mutual respect. EcoVadis commits to equity inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color national or ethnic origin ancestry citizenship religion beliefs age sex gender identity sexual orientation neurodiversity disability parental status or any other protected characteristic that makes you unique. In your application we encourage you to remove personal information such as: photographs marital status number of children religion gender residential postal code university graduation date past medical or parental leave(s) taken nationality (instead please state if you are legally eligible to work in the job region/country) university name (instead please state any degrees obtained and the study major).

Remote Work :

No

Employment Type :

Full-time