Assistant Center Manager
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a proactive and service-oriented Assistant Center Manager to support the day-to-day operations administration and customer service activities of the center. This role will assist in staff supervision facility upkeep customer engagement and performance tracking to ensure the center operates efficiently and meets organizational standards.
Key Responsibilities:
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Assist the Center Manager in overseeing daily operations and ensuring smooth functioning of the center.
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Supervise staff scheduling performance and task delegation to maintain service quality and efficiency.
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Support in managing customer relationships handling queries and resolving complaints promptly and professionally.
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Monitor facility maintenance cleanliness safety and equipment functionality.
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Track operational metrics and prepare daily/weekly reports on center performance.
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Assist in organizing events workshops or training sessions held at the center.
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Manage inventory and ensure timely replenishment of supplies.
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Ensure compliance with company policies procedures and regulatory requirements.
Requirements:
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Bachelors degree in Business Administration Management Hospitality or related field.
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13 years of experience in center branch or retail management support roles.
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Strong organizational and leadership skills.
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Excellent communication and interpersonal abilities.
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Basic financial and reporting skills; proficiency in MS Office.
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Ability to handle multitasking in a dynamic environment.
Preferred Qualifications:
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Experience in customer service facility management or administrative support.
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Familiarity with scheduling software or CRM systems.
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Knowledge of health and safety regulations (especially if managing a physical center).
Employment Type
Full Time
