Associate Client Operations Manager

Position Purpose:The primary purpose of this important role is to support and manage the technology for our clients day-to-day program operations for CORE clients. The CORE client base makes up approximately 50% of our total client base. The Associate COM acts as the advocate and Beeline liaison supporting the CORE Client Relationship Manager (RM) for the assigned client base.

Position Purpose: The primary purpose of this important role is to support and manage the technology for our clients day-to-day program operations for CORE clients. The CORE client base makes up approximately 50% of our total client base. The Associate COM acts as the advocate and Beeline liaison supporting the CORE Client Relationship Manager (RM) for the assigned client base.

Responsibilities:

• The CORE RM is accountable for the vision while the Associate COM is accountable for the execution of this vision and operational roadmap to promote program growth and operational efficiencies.
• The CORE RM and the Associate COM would function as an Account Team for the Core Clients
• Gather and analyze client business problems translating them into requirements for internal subject matter experts to execute.
• Serves as an operational expert on their CORE clients program and how they utilize the Beeline technology to support their strategic program vision.
• Works closely with their CORE RM to understand and support strategic vision for program.
• Collaborates with Client Services SMEs to execute the operational tasks in order to achieve program objectives on time and with high quality.
• Build and maintain effective connections with clients and partners to ensure positive working relationships.
• Participate in meetings with program team as needed to discuss present and future issues/updates.
• Monitor reports for any issues and convey concerns to management.
• Perform client visits when necessary to promote and foster positive Beeline relationship.
• Communicate recommended changes for technology improvement to Core RM

Requirements:

• Bachelors degree or equivalent experience
• Exceptional interpersonal and collaboration skills
• Breadth to solve end-to-end problems for our customers and deliver on-target solutions.
• Proven track record of successfully working across departments.
• Leadership skills to manage a team and influence internal and external stakeholders a plus.
• Beeline market product and competitive expertise a plus

Desired Competencies:

• Ability and desire to drive change through high-energy can-do attitude comfortable working in a high-performance entrepreneurial open-door environment.
• Must be an outstanding communicator and team player who demonstrates attention to detail and who also understands how to ensure finance initiatives that support the long-term strategy of the business.
• Strong analytical and problem-solving skills.
• Ability to work autonomously.
• Attention to detail / detail oriented.

Our Company:At Beeline we cultivate a positive work environment and are passionate about who we are and what we do. We are a 20-year industry leader disrupting the world of external workforce technology. Businesses across all industries use our technology to manage more than 30 million workers and over $55 billion in talent spend across 120 countries. Ideal candidates are intensely curious about technology thrive in a less-than-formal work environment and excel in a fast-paced rapidly changing environment. We are looking for talented driven and adaptable people who will contribute to our vision mission and our future!

Our Vision:Every person given the right opportunity is capable of greatness. Every business given the right talent is capable of superior outcomes.

Our Mission:Our trusted platform connects businesses to the remarkable talent within the global extended workforce.

To learn more about Beeline our solutions our culture and available positions visit list of Requirements and Responsibilities is not intended to be limiting. The Company reserves the right to revise this job description based on the actual job requirements as varied from time to time.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled