Operations Manager
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule: Any 5 days working 9 hours between 8 AM 9 PM
Key Responsibilities:
Oversee daily operations and ensure smooth functioning of the team.
Manage large teams including Team Leaders Agents and Quality Analysts (Vehicle Safety Operator)
Drive performance compliance and process excellence.
Work closely with trainers to ensure operators are fully compliant with Japan driving laws and safety protocols.
Prepare reports monitor SLAs and ensure client expectations are met.
Must Have:
Proven experience managing large BPO/operations teams.
Strong leadership team handling and people management skills.
Clean Driving License with complete knowledge of Japan driving laws (driving test to be cleared cost borne by Client).
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
