Student Software Support Liaison
Student Software Support Liaison
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Assist the Student Software Support Coordinator and the Executive Director in the operation of the OME-RESA student services department
- Assists in training guiding and assisting user personnel in the operation of new or modified computer software and hardware
- Monitor assigned service operations and help resolve problems
- Performs routine error logging and reporting
- Protects files and outputs against loss
- Prepares documentation for users
- Provide training and guidance to staff according to their needs and duties
- Accept responsibility for decisions and serve as a positive role model
- Attain expertise in applications for which given primary responsibility
- Develop services/reports using available tools
- Provide training opportunities and communicate with user entities to ensure that OME-RESA services are fully and successfully utilized
- Maintain open communication and a cooperative relationship with related external agencies and organizations
- Interact with user entities and state teams to ensure that their vision and goals interface appropriately with the environment of OME-RESA
- Investigate implement and support new technologies
- Meet internal and external Continuing Education Unit (CEU)/staff development requirements to remain current with advances in information technology and organizational administration
- Set a professional image for the OME-RESA through the use of interpersonal skills including but not limited to: courteous manners a positive attitude and a cooperative demeanor
- Organize tasks and manage time effectively
- Maintain the confidentiality of privileged information
- Maintain an acceptable attendance record and be punctual
- Uphold board policies and follow administrative procedures
- Develop and implement procedures and utilities that ensure adequate and secure data processing operations
- Maintain proper control by planning organizing and coordinating all activities pertinent to proper operation of the Student Services departments
- Facilitate planning and communication within and among OME-RESA staff keeping them informed of the projects and services of the department and seeking their input as to the ever-changing needs of the department
- Maintain a positive and cordial relationship with OME-RESA staff owner-customers and the general public
- Exercise a leadership role in the improvement of services provided
- Identify opportunities for growth and expansion of OME-RESA services
- Employ independent judgment initiative and decision-making skills
- Use hardware and software tools to perform needed tasks
- Perform other specific job-related duties as directed by the Student Software Support Coordinator and Executive Director
Interested professionals should submit a cover letter and current resume by June 30 2025 to:
Full posting can be found by clicking here.
Employment Type
Full-Time
