Communications & Marketing Coordinator

COVID 19 On-Campus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

The Housing and Ancillary Services team manages 4940 student beds in 18 residence buildings as well as Community Housing our off-campus rental apartment and housing properties three dining halls numerous retail food service locations on campus the Donald Gordon Hotel and Conference Centre Event Services and the University Club. Residence buildings also provide temporary accommodations for the summer conference events and tourism markets. Revenue and services from these units support vital student life programs and contribute to the universitys learning environment.

The Communications & Marketing Coordinator will be the primary person coordinating the creation of materials with unit leads specific to their related business needs and audience requirements. This includes collaboration in the creation of information materials for students living in community housing and residences as well as their families.

This role is responsible for coordinating with H&A unit leads to ensure marketing and communications strategies and tactics align with those of the Division of Student Affairs and University Relations. As the H&A liaison with marketing and communications contacts across the Division and the university this position will promote and prioritize H&A initiatives direction and messages across all platforms and initiatives.

This position develops communications strategies and plans that promote and profile events and programs. This position performs market research and reviews analytics and evaluates effectiveness. This position creates and releases the messaging for various media and plays a key role in the areas of writing content development social media and market research.

Job Description

What you will do

• Develops communications strategies and plans that promote and profile events and programs.


• Performs market research and reviews analytics and evaluates effectiveness.


• Creates and releases the messaging for various media and plays a key role in the areas of writing content development social media and market research.


• Recommends opportunities for potential growth in new and/or existing markets.


• Assists in maintaining websites which includes coordinating and implementing content and design revisions as necessary.


• Coordinates the production of marketing materials including both print and electronic components.


• Other duties as required in support of the department and/or unit.

• Four-Year Bachelor Degree or equivalent.
• in communications preferred.


• in marketing preferred.

• More than 3 years and up to and including 5 years of experience.
• Experience developing and managing marketing plans considered an asset.


• Experience developing coordinating and producing promotional and marketing material considered an asset.


• Experience in data trend analysis and reporting considered an asset.


• Experience in managing/developing strategic communication plans considered an asset.


• Experience in writing interviewing reviewing editing and/or proofreading internal and/or external communications and documents considered an asset (e.g. social media policy manuals newsletters handbooks legal documents forms/templates blogs training/reference materials technical documents webinars etc.).


• Experience with web/graphics/audio/video editing tools is considered an asset.

• Satisfactory Criminal Records Check required.


• Vulnerable Sector Screening required.

• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
• Provide consultation and advice on non-straightforward and/or complex issues.
  


• Interaction with others typically requires interpersonal skills and the ability to understand and influence.


• Adapt messages to meet the needs of the intended audience.
  


• Build relationships trust and credibility.
  


• Manage own work and may train and review the work of casual employees work study students and/or volunteers to see commitments through to completion.


• Contribute to setting work priorities and direction supporting the team in achieving goals and objectives.


• Participate in project team meetings and develop individual project plans.


• Lead procedural or technological change within a unit.
• Identify new problems and seek information and input to fully understand the cause of problems.



• Identify opportunities to improve the effectiveness and efficiency of work processes.


• Draw logical conclusions and provides opinions and recommendations.


• Research equity diversity accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.


• Commitment to principles of equity diversity accessibility inclusion Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI persons. In accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .