IT Support Assistant
IT Support Assistant
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Job Description
Location: Rome Italy.
In this position youll be based in the Rome office for a minimum of three days a week with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at give you a world of potential
Computershare has an exciting opportunity for a passionate driven and enthusiastic IT Support (Client Services) to join our team. Computershare are going through a time of growth and transformation and this is your opportunity to jump in and get involved.
So what makes this role different to the other roles on the market right now
- Ongoing support from experienced colleagues to help you be successful in the role
- Were a global organisation; youll be exposed to the wider business and opportunities to work in a global capacity.
- Were passionate about developing our staff. You will be able to continue to grow and develop within your role.
Interested Read on to hear more!
A role you will love
Within your role at Computershare you will be given full training and support to ensure you are able to do your role to the highest standard.
As part of the IT Support (Client Services) team you will carefully and promptly plan all activities such as the procurement of technical resources (hardware and people) perform accurate tests of the IT systems and prepare necessary resources to guarantee the continuity of service.
You will be provided with ongoing support and training monthly to ensure you can do your role to the highest standard.
You will also have the opportunity to support in the Shareholders meeting management service.
Some of your key responsibilities will include:
- Hardware management (requesting repair of faulty material supply of new material disposal of obsolete/faulty material purchase of accessories and consumables).
- Analysis and simulation of the various scenarios of the meeting season and planning of the needed hardware.
- On-site inspections of the meeting locations for technical and operational assessments relations with the fitters and technicians of the Client and/or the owner of the assembly location.
- Drafting of the technical project of the meeting containing the hardware used the planned LAN scheme and the activity timing.
- Technical and system support before during and after the meetings.
What will you bring to the role
Within this role you will be responsible for helping support the client service managers and their teams in the operations area. We are looking for someone who has strong communication skills can work in a team (with colleagues suppliers and customers) whilst also being a strong problem-solvers and has a high level of stress management and willingness to learn.
Other key skills required for the role include:
- Administration of systems and domains based on Windows Server 2016/2019.
- Knowledge of Active Directory DNS DHCP and Group Policy.
- Experience in managing VMware virtualized systems.
- Familiarity with the configuration and management of LAN networks (TCP/IP VPN Firewall switch router access point).
- Knowledge of scripting (PowerShell) for the automation of operations.
- Excellent knowledge of English: B2 level or higher.
- At least three years of experience in the sector.
Please note you will need to hold a driving license and your own car for this role along with being available for short trips.
Other requirements of the role include:
- Understanding of Windows 10 or higher
- Windows Server 2016 or higher
- IOS Mobile devices
- Microsoft SQL Server
- Sql Phython C#
- General knowledge of the Windows office packages (Excel Access Word PowerPoint Outlook)
Rewards designed for you
Global opportunities. Everyone here has the opportunity to grow through on-the-job training access to comprehensive learning resources and career development support.
Invest in our business by setting aside salary to purchase shares in our company and youll receive a company contribution as well.
Extra rewards ranging from recognition awards to restaurant vouchers.
And more. Ours is a welcoming and close-knit community with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare visit
Employment Type
Full-Time
Key Skills
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