Customer Service Representative - Employee Benefits
Customer Service Representative - Employee Benefits
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Salary Not Disclosed
1 Vacancy
Job Description
Company:
Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Representative at McGriff a division of Marsh McLennan Agency (MMA).
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Service Representative on the McGriff Employee Benefit Solutions team youll provide responsive service for information inquiries and claims process for Flexible Spending Accounts Health Reimbursement Arrangements Transportation Spending Accounts and Health Saving Account (HSA) Plan or COBRA Clients as appropriate. Determine coverage and pay out based on IRS guidelines. Educate plan participants verbally and via written correspondence on clients plan specifics. Research and resolve issues as it relates to benefits. Build and maintain rapport with clients. Work collegially as a supportive member of the production team for the benefit of the clients and internal partners. Maintain open effective communication and timely follow-up.
**Shifts are 9am-6pm 10am-7pm and 11am-8pm (shift options will be discussed during the interview.)
**Starting salary is $45760 or $22/hour
**Position may require hybrid work schedule in the Greenville SC office
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
High School graduate or equivalent education and/or related experience
Strong interpersonal skills especially telephone demeanor
Independent thinking with an ambitious goal-oriented mindset
Strong team player worth ethic and willingness to help reach all goals
Demonstrate proficiency of basic computer applications such as Microsoft Office products
These additional qualifications are a plus but not required to apply:
Insurance Experience
Flexible Benefits Experience
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at McGriff a division of Marsh McLennan Agency check us out online: view additional career opportunities visit or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
#MMABI
#MMAMCG
#LI-Hybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
