Workplace coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Duties & responsibilities

• Handling front desk operations and visitor management
• Monitoring of Housekeeping related activities.
• Arrangement of all consumables and supplies for Client / VIP visits.
• Handling the mail room activities.
• Preparing the Daily/Weekly and Monthly reports.
• Ensuring all compliance audit documents are submitted by vendor in compliance audit site.
• Interacting with the housekeeping vendor.
• Taking facility rounds to upkeep the office with HK supervisor.
• Effectively manage ground team to ensure an on time deliverable system.
• Support the Workplace Manager in all administrative functions Workplace services and any other administrative functions deemed by Client.
• Ownership of the day-to-day administration including reports generation of the inventory tracker.
• Briefing all the housekeeping staff during shift deployment and communicate the priorities of the day and address complaints.
• Oversee the pantry equipment during the shift and identify issues and take necessary actions.
• Communicate to the Workplace Manager all incidents issues and pending problems.
• Monitoring cafeteria kitchen cleanliness vending machines stock maintenance and all-time availability of the same.
• Monitoring the food vendors at site.
• Soft services stores and stocks to be maintained as per standards.
• Indent monthly requirements for soft services as per the months budget.
• Manage concierge requests from client through office boy.
• Maintaining stock of kitchen equipments & breakage count.
• Ensuring vendor background checks are maintained on regular basis
• Backup for transport coordinator.
• Coordinating for events and outdoor conferences
• Raising JLL POR and coordinating for the work orders
• Coordination with food supply vendors for weekly menus and special meal arrangements
• Checking of client direct contract invoices
• Good in Corrigo tool

Performance objectives

• Provide Superior Client Service (weighting 60%)
• Initiative or Process Improvement in Functional Area (weighting 20%)
• Personal and Professional Development (weighting 20%)

Key skills

• Team handling experience
• Should have good working knowledge on soft services
• Computer Knowledge
• Should have good communication skills
• Act as Host as well
• Hotel Experience preferred

Employee specification

• Candidate should have 5 years experience in Facilities/Event Management industry

What this job involves:

Prioritizing the facilities needs

Working with the facilities manager and City Lead youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise youll strive for continuous improvement in the process.

Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine.

Youll also be on top of health and safety issues that may arise and actively participate in reviewing them.

Going above and beyond expectations

Client satisfaction is second nature to the person in charge. In this role youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.

Youll also be in charge of creating stock reports for meeting minutes and monthly management reports to the clients.

Sound like you. To apply you need to have:

Solid background in team management

Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise then we are more than thrilled to have you aboard.

What we can do for you:

At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.