drjobs Solution Architect Manager

Solution Architect Manager

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1 Vacancy
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Job Location drjobs

Provo, UT - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Employee Experience Solution Architect Manager
Why We Have This Role
As a Solution Architect Manager at Qualtrics you will lead a team responsible for architecting and delivering scalable technically sound XM solutions through our partner ecosystem and direct engagements. Youll work closely with cross-functional teamspartners customers product and engineeringto ensure our solutions exceed expectations and drive measurable business outcomes. This role is pivotal in scaling the delivery capability while fostering a culture of excellence and innovation within your team.
How Youll Find Success
  • Proven leadership managing solution architecture or technical delivery teams
  • Deep technical expertise in SaaS platforms and enterprise solution design
  • Ability to collaborate cross-functionally and build strong partner and customer relationships
  • Skilled at driving and communicating project success metrics clearly
  • Aptitude for mentoring team members and fostering their professional growth
  • Comfortable leading discovery scoping and governance processes for complex projects
  • Results-oriented with a proactive customer-first approach to problem-solving

How Youll Grow

  • Build and lead a high-performing team shaping the future of Qualtrics deployment capabilities
  • Expand your expertise working on cutting-edge Experience Management technology and AI insights
  • Partner directly with Qualtrics executives and strategic global clients on impactful projects
  • Develop management and leadership skills through hands-on team mentorship and cross-org collaboration
  • Influence the evolution of partner engagement and delivery standards at a company-wide scale

Things Youll Do

  • Lead and enable your team to deliver high-quality innovative XM solutions in partnership with global implementation partners
  • Oversee large-scale technically complex engagements from architecture through deployment and optimization
  • Drive collaboration across Qualtrics and partner teams to ensure consistent communication and alignment on project objectives
  • Implement governance frameworks and track success metrics to continuously improve delivery excellence
  • Manage risk mitigation activities and remove obstacles to project success
  • Champion knowledge-sharing team development initiatives and adoption of emerging technology best practices

What Were Looking For On Your Resume

  • 10 years of relevant experience in solution delivery or solution architecture
  • (Preferred) Demonstrated experience managing directly or indirectly a technical architecture or solution delivery team
  • Strong background designing and implementing SaaS or enterprise technology solutions at scale
  • Success partnering with internal and external stakeholders to deliver complex projects on time
  • Excellent communication skills including the ability to articulate technical concepts to non-technical audiences
  • Experience fostering a collaborative high-trust team environment that prioritizes customer success

What You Should Know About This Team

  • We are a dynamic fast-growing team focused on innovation in Experience Management delivery
  • Collaboration and cross-team support are central to our culturewe value diverse ideas and perspectives
  • Direct exposure to leadership and opportunities to work on high-impact strategic initiatives
  • A culture of mentorship continuous learning and career growth is deeply embedded in how we operate
  • Our team exemplifies Qualtrics TACOS valuestransparent all in customer obsessed one team and scrappy

Our Teams Favorite Perks and Benefits

  • Flexible hybrid work model with 3 mandatory in-office days and 2 remote/flexible days
  • Comprehensive benefits package including medical dental vision life insurance and wellness programs
  • Access to global and regional employee resource groups (Q-Groups) promoting diversity and inclusion
  • Regular team events learning stipends and a modern collaborative office environment
  • Recognized for company culture leadership and diversity with multiple Best Places to Work awards

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection Act

Required Experience:

Manager

Employment Type

Full Time

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