Non Fixed Line Partner Performance Delivery Manager
Non Fixed Line Partner Performance Delivery Manager
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Job Description
Job Expectations
A fantastic opportunity has presented itself for a Non Fixed Line Partner Performance Delivery Manager reporting to the Executive Manager Transform & Transition Field Partnerships.
A bit about your role
At nbn were committed to lifting the digital capability of Australia and as a Non Fixed Line Partner Performance Manager youll play a vital role in making that vision a reality. Reporting to the Executive Manager Transform and Transition within Field Partnerships you will be the key connection point between nbn and our Delivery Partners ensuring performance excellence across our non-fixed line portfolio. With a strong focus on collaboration and shared success youll lead the governance and performance management of our partners using your deep understanding of operational frameworks risk controls and performance metrics to drive meaningful outcomes.
Youll be supported by a dedicated team of Partner Performance Specialists Quality and Innovation Managers and Operational Delivery experts working together to deliver insights manage escalations and ensure our partners are empowered to meet and exceed expectations. Your role will be instrumental in identifying opportunities for improvement managing risks and ensuring that health safety and environmental standards are upheld. By fostering strong relationships across internal teams and external partners youll help shape a culture of continuous improvement transparency and accountabilityensuring our customers receive the best possible experience.
A bit about you
You are a relationship builder at heart with a natural ability to bring people together to solve complex challenges. With at least five years of experience in the telecommunications industryideally within mobile fixed wireless or satellite environmentsyou bring a strong technical understanding of wireless network topology RAN and transmission equipment. Your background in Delivery Partner management combined with your project management expertise and analytical mindset enables you to navigate operational complexity with confidence and clarity.
You thrive in environments where collaboration and purpose go hand in hand. Your approach is proactive and solutions-focused and youre comfortable leading through influence managing escalations and driving performance uplift across diverse teams. You understand the importance of governance and compliance and youre skilled at translating insights into action. With a passion for continuous improvement and a commitment to delivering exceptional outcomes youll be a trusted partner and a key contributor to nbns mission of connecting communities and enabling progress.
Life at nbn
To be part of nbn is to be part of something bigger. Theres so much more from here. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things everywhere. Were continuing to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Gold Employer for two years running and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women.
We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process please recommend us at the time of application (via) and we will adjust to meet your needs.
Where to from here
If you think this role might be for you we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is Permanent Opportunity and applications for this role will close at midnight on Thursday 26th June.
To be eligible for this role you must have full working rights in Australia.
Worker Type
PermanentTime Type
Full timeRequired Experience:
Manager
Employment Type
Full-Time
