Operations Director
Our fast-paced award-winning political media firm is hiring a full-time Operations Director to join our team. The Operations Director position is responsible for assessing evolving and developing firm-wide operations across four key departments: Finance & HR Account Services Media Buying and Production. The Operations Director will be the driving force behind optimizing efficient workflows assisting the AL team in executing seamless project management and building scalable systems that work in a dynamic deadline-driven environment. This is a hands-on strategic role ideal for someone who has successfully supported or managed operations at a creative agency or a high-growth start-up and who thrives in fast-paced team-tasked environments.
Our firm is based in Chicago IL and Washington D.C. This position is remote and open to candidates anywhere in the U.S.
Key Responsibilities:
- Serve as an organizational leader facilitating AL Partners and senior leaders in making firmwide strategic decisions advising on operational changes and third-party services and leading the adoption of operational changes
- Partner with department leads to reduce silos and improve cross-departmental operations across four key departments: Finance Account Services Media Buying and Production
- Conduct in-depth audits of internal processes to identify areas for improvement
- Design update and/or implement cross-department workflows standardize operating procedures and develop reporting tools to support quality controls and consistency
- Lead the companys adoption of new support tools and processes (primarily via our flagship project management platform ) develop and execute user trainings and conduct regular quality controls to ensure workflow efficiencies and improvements
- Create and deliver onboarding sessions to orient new team members on standardized workflows
- Act as an internal consultant and coach to managers supporting them in implementing operational improvements
- Collaborate with an internal AI working group to help maintain and where needed evolve the companys AI policies and protocols
Qualifications:
- 5 years of experience in operations project management and/or strategic planning roles preferably within mission-driven creative start-up or consulting environments
- Exceptional organizational and facilitation skills with an ability to lead meetings and processes that drive clarity and outcomes
- Demonstrated ability to manage multiple projects and stakeholders in a fast-paced dynamic environment
- Strong interpersonal and decision-making skills
- Flexible schedule and willingness to work late evenings and weekends as needed particularly approaching client deadlines and election dates
- Bachelors degree or higher preferably in Business Business Administration or a relevant field
- Certification in or related project management software is a plus
- Familiarity with and strong interest in Democratic politics at the local state and/or federal level is a plus
- Experience in a growing creative agency or start-up is a plus
Benefits & Compensation
- A salary range of $75000-$100000 depending on experience
- 401(k) with 3% employer contribution
- Healthcare dental and vision insurance offered
- Unlimited PTO and paid holidays (limited during peak political seasons)
- Schedule flexibility and a hybrid work model
To apply:
Please send your resume to
A cover letter may be relayed in the body of an email or sent as a separate attachment (Not required 250 words max).
Equal Opportunity/Diversity Policy:
Our firm is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender disability race age national origin color creed sexual orientation sex gender identity and expression religion economic status ethnic identity veteran status or any other basis prohibited by applicable law.
Required Experience:
Director