drjobs [German] CBO Contract Management Specialist

[German] CBO Contract Management Specialist

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1 Vacancy
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Job Location drjobs

Voluntari - Romania

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The activities of the Commercial Back Office specialist are various and may include:

  • Maintenance of contract data and processing and analysis of data tables ensuring deadlines reporting and quality (ex. Offers Renewals Cancellations PEPS Contract Amendments Certificate of Residence Pre-checks IBAN etc.)
  • Administrative tasks: archiving filing document editions quality review etc.
  • Handles requests/ exceptional cases in collaboration with CBO Contract Management Team Leader Process Coordinator and/ or account managers within Coface
  • Processes the different types of requests received from the clients by E-mail or directly in the designated Workflow Tools
  • Participates in the creation / update of Commercial Back Office Standard Operating Procedures used by the SSC operational teams
  • Participates in training and takes part in the transition process when required
  • Offers continuous support and back-up to team members for processes and tools utilized
  • Any other activities required by the business needs of the country served

Qualifications :

Skills:

  • Sense of initiative and excellent time- and self-management
  • Adaptability for transformation
  • Flexible way of working and willingness to operate within a team
  • Professional relationship with clients
  • Service- and solution oriented
  • Good oral and written expression and comprehension in all required languages
  • Fast Knowledge Transfer and Steep Learning curve
  • Knowledge of commercial back office processes is a plus

 Experience:

  • Graduated or first practical experiences on the job in a comparable role
  • Experience in Credit Insurance industry or financial services preferred
  • Experience in an international environment and/ or Shared Service Center preferred

Languages:

  • Fluent in English
  • Professional in German (CEFR Level B2.2 - C1)

IT:

  • Computer and internet affinity good technical understanding
  • Ease regarding the work with varying software applications and systems different from product to product
  • Professional Microsoft Office skills esp. MS Excel and MS Word

Education:

  • Bachelors degree in Business Accounting or other relevant field


Additional Information :

Reports to Team Leader CBO Contract Management


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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