Technical Manager (Viator)

About Viator

Viator a Tripadvisor company is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300000 travel experiences to exploreeverything from simple tours to extreme adventures (and all the niche interesting stuff in between)making memories that will last a lifetime has never been easier.

We believe that we are better together and at Viator we welcome you for who you are. Our workplace is for everyone as is our people powered platform. At Viator we want you to bring your unique identities abilities and experiences so we can collectively revolutionise travel and together find the good out there.

This is a hybrid role based out of our Oxford or London role is open to candidates based within a commutable distance (generally within 23 hours) of one of our office hubs in Oxford or London. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection planning or other key moments.

What youll do:

• Build and lead a high-performing technical team by hiring training and mentoring engineers of all levels.
• Foster a collaborative and innovative team culture and champion effective Agile development processes.
• Develop project plans timelines budgets and resource allocation strategies and ensure projects are delivered on time and within scope and budget.
• Show leadership as a hands-on developer in multiple layers of the software stack and data stack. Perform code and design reviews.
• Work closely with principal engineers to drive technology strategy and roadmap that aligns to the wider organisation vision.
• Work closely with your Product Manager counterpart and the business owner to prioritize product features along with the engineering-driven tasks striving for a good balance between business results and engineering robustness.
• Communicate effectively with technical and non-technical stakeholders to ensure alignment on project goals commitments and timelines.
• Define and enforce engineering best practices to ensure deliverables are complete on time and meeting a high-quality standard.

What youll need:

• Ten years experience of commercial software development
• Three years managing five to ten engineers across one or two teams
• Background of working in a product-focused company collaborating closely with stakeholders to build up a backlog of product and technical initiatives
• Directly responsible for giving performance feedback and providing formal career planning to their team
• Strong mentorship skills helping engineers to grow technically and professionally
• Solid understanding of the technologies and tools used by their team with hands-on experience of designing and building scalable high-performance systems
• Excellent ability to break down complex problems into simple solutions
• Proven leadership in driving major projects and actively participating in cross-functional teams in fast-paced dynamic environments
• Accountable for high-quality execution operations and overall team performance
• Uses strong analytical skills to identify risks early mitigate issues and provide contingency plans
• Adept at making high-level decisions about product and technical direction balancing business objectives with engineering capabilities.
• Understands modern software delivery methodologies and project management tools and uses them to drive successful outcomes

Perks of Working at Viator

• Competitive compensation packages including base salary and annual bonus.
• Work your way with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration with the option to join on-site as often as youd like in select locations.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel wellness or whatever suits you.
• Travel perks. We believe that travel is employee development so we provide discounts and more.
• Employee assistance program. Were here for you with resources and programs to help you through lifes challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

We aspire to lead; Were relentlessly curious;... want to know more Read up on our values:

• We aspire to lead. Tap into your talent ambition and knowledge to bring us and you to new heights.
• Were relentlessly curious. We push beyond the usual the known the thats just how its done.
• Were better together. We learn from accept respect support and value one another and are creating something remarkable in the process.
• We serve our customers always. We listen question respond and strive for wow moments.
• We strive for better not perfect. We wont get it right the first time or every time. Well provide a safe environment in which to make mistakes iterate improve and grow.
• Our workplace is for everyone as is our people powered platform. At Tripadvisor we want you to bring your unique identities abilities and experiences so we can collectively revolutionize travel and together find the good out there.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message.

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