French Customer Support Specialist in Lisbon - Welcome Bonus 3000 Euros
French Customer Support Specialist in Lisbon - Welcome Bonus 3000 Euros
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Job Description
Take Your Customer Service Career to the Next Level!
Were looking for a customer-focused and adaptable Customer Support Specialist to join our energetic fast-paced team. If you thrive under pressure communicate with clarity and enjoy making a real impact on peoples experiences this role could be exactly what youre looking for.
Role Overview:
As a Customer Support Specialist youll be the first touchpoint for customers delivering responsive and personalized support across various platforms. Your problem-solving skills and attention to detail will ensure each interaction is smooth helpful and professional.
Key Responsibilities:
- Deliver prompt and courteous support via phone chat email and social media
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Assist users with tasks such as account creation access issues identity checks and transaction support
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Troubleshoot technical concerns and provide practical easy-to-follow solutions
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Approach every customer interaction with empathy and a solution-driven mindset
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Communicate clearly and professionally to build trust and satisfaction
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Follow internal protocols and maintain high service standards
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Share ideas and user feedback to help improve support processes and enhance customer experience
Requirements:
- Fluent in French (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your well-being
- Relocation Package: Assistance to make your move smooth and stress-free
- Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step Apply today and be part of a team that values innovation and excellence!
Employment Type
Full Time
