Job Title- UX-UI Web Content Strategist
Project Location Civic Hall 124 E. 14th New York NY 10003 (Hybrid 3x)
Duration- 12 months contract
VISA: USC/GC Only
The Content Strategist will be responsible for developing original content and guiding the content strategy for the Child Care Unified Hub. The role blends writing strategy collaboration and user experience insights.
Key Responsibilities:
- NYC Style Guide Adherence: Apply the NYC governments editorial standards in content creation. Propose justified exceptions if user research suggests a better approach.
- Content Synthesis: Evaluate and consolidate content from agencies and external organizations for integration into the Hub.
- User Research Participation: Collaborate with the delivery team to inform content based on real user needs.
- Performance Metrics Collaboration: Work with project managers to set measure and track content performance KPIs (e.g. readability engagement user comprehension).
- Data-Driven Content Creation: Use qualitative (user interviews feedback) and quantitative (analytics surveys) insights to refine and produce impactful content.
- Content Project Management: Identify plan and track content-related tasks and deliverables for assigned projects.
- Stakeholder Engagement: Attend team and stakeholder meetings to present drafts updates and content strategy recommendations.
These are non-negotiable requirements:
- 6 Years of Web Content Experience: Proven experience in content creation and strategy specifically for web platforms.
- User-Centered Content Design: Demonstrated ability to create content that meets the needs of diverse users and adjusts iteratively.
- Experience with Microcopy and Informational Sites: Skilled at writing succinct copy (e.g. buttons forms) and detailed content (e.g. landing pages help guides).
- Cross-Functional Collaboration: Past experience working alongside design UX research or development teams to deliver digital services.
- Strong Communication Skills: Able to effectively communicate ideas receive feedback and present work to stakeholders.