The Package and Delivery Coordinator coordinates and oversees various operational activities of the campus mail centers including but not limited to sending receiving and distributing mail/packages for faculty and students. This position also supports the Manager directly as go-to person for all needs including daily administration calendar management website petty cash inventory answering phone calls composing letters and emails. Other responsibilities include training and managing Student Workers.
QUALIFICATIONS:
Education
- High school diploma or GED required; bachelors degree preferred
Experience and Training
- Minimum 2 years experience in office management business or related field required
- 2 years management experience preferred
Knowledge Skills Ability:
- Strong organizational skills
- Knowledge of administrative and clerical procedures including ability to manage files and records.
- Proficiency in Microsoft Office Suite especially Word and Excel
- Ability to provide extraordinary customer service by assessing customer needs meeting quality standards and evaluating customer satisfaction
- Skilled in operation of equipment driven by computer hardware/software
- Excellent interpersonal skills to relate directly and effectively with the public
ESSENTIAL FUNCTIONS:
- Coordinates the operation of the campus mail centers to include scheduling training and managing student workers
- Coordinates receipt and delivery of incoming mail and shipment of outgoing mail for all Departments and University Students.
- Operates postage/meter machines
- Updates Datatel System to maintain accurate student records for mail forwarding processes
- Orders office supplies and files requisitions
- Performs Clerk services and other Mail Center duties/responsibilities as needed
- Facilitates Mail Center operations when manager is unavailable
- Maintains a positive work atmosphere by acting and communicating effectively with students students parents faculty co-workers and managers
- Other duties as assigned
ACCOUNTABILITY:
- Contributes to the Universitys success by ensuring that all correspondence payments and remittances reach the intended recipient on time.
- Oversees wellbeing of Students and Parents. (medication and perishables from mail centers)
For more information about this position please contact Christopher Coleman Manager of University Mail Center at .
Required Experience:
IC