Director of Warehouse and Logistics
Director of Warehouse and Logistics
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Job Description
Job Title: Director of Warehouse and Logistics
Industry: Industrial Fasteners
Location: Based in Houston or San Antonio with travel to Dallas (40%)
Reports To: President
Department: Operations
Position Overview
The Director of Warehouse and Logistics will lead NAPPCO Fastener Companys multi-site distribution operations overseeing all aspects of warehouse management inventory control logistics and shipping/receiving. This role requires a hands-on servant leader with proven expertise in optimizing warehouse processes enhancing quality control developing people and fostering cross-functional collaboration. The ideal candidate will bring structure mentorship and operational excellence to a growing team across multiple Texas locations.
Key Responsibilities
Strategic Planning & Leadership
- Develop and implement a long-term operational road-map aligned with company goals and customer expectations.
- Collaborate with executive leadership to ensure warehouse and logistics strategies support growth efficiency and service standards.
- Lead cross-functional initiatives to improve cost-effectiveness scalability and service levels.
- Anticipate future infrastructure and staffing needs based on sales growth and market trends.
Warehouse Operations & Quality Control
- Oversee daily warehouse activities at all locationsreceiving storage picking packing shippingwith a focus on accuracy safety and speed.
- Standardize warehouse practices through documented SOPs and ensure 100% compliance with OSHA and internal safety guidelines.
- Drive quality control initiatives to reduce order errors improve packing standards and increase customer satisfaction.
- Implement and monitor KPIs for order fulfillment cycle time and returns.
Inventory & Distribution Management
- Lead robust inventory control strategies to minimize shrinkage improve turnover and ensure accurate real-time data.
- Ensure collaboration between purchasing and sales to maintain optimal stock levels.
- Oversee all inbound and outbound logistics ensuring timely cost-effective and customer-focused delivery.
- Optimize carrier performance route planning and delivery schedules.
People Leadership & Team Development
- Provide clear role definition consistent feedback and development plans for warehouse staff and supervisors.
- Mentor and coach team members to create a culture of ownership communication and accountability.
- Lead with emotional intelligence servant leadership and an emphasis on team well-being and performance.
- Build a pipeline of internal talent and ensure team alignment with company values and operational goals.
Technology & Process Improvement
- Lead the implementation and optimization of WMS and ERP systems across all locations.
- Analyze operational data to identify inefficiencies and lead process improvement initiatives (LEAN 5S Six Sigma preferred).
- Ensure proper use of technology and tools to streamline warehouse operations and improve visibility.
Financial Oversight & Performance Management
- Develop and manage departmental budgets with a focus on cost control and ROI.
- Track and report KPIs related to inventory accuracy order fulfillment safety and logistics spend.
- Present performance data to senior leadership with actionable insights.
Performance Metrics (KPIs)
- Order Accuracy Rate
- Inventory Accuracy
- On-Time Delivery Rate
- Lines Picked per Hour
- Freight Cost per Order
- Safety Incident Rate
- Inventory Turns
Requirements
- Bachelors degree in Supply Chain Logistics Operations Management or related field; MBA preferred.
- 810 years of progressive experience in warehouse logistics or distribution leadership.
- Demonstrated success in leading multi-site warehouse operations with a focus on quality speed and service.
- Proven ability to develop teams create role clarity and foster a culture of communication and accountability.
- Strong background in WMS and ERP systems; data-driven and tech-savvy.
- Experience with quality control programs SOPs and safety compliance.
- Excellent communication leadership and interpersonal skills.
- Must be able to push pull or lift up to 50 lbs.
- Must be willing and able to travel up to 40% of the time across Dallas Houston and San Antonio.
- Position may be based in either Houston or San Antonio.
Required Experience:
Director
Employment Type
Full-Time
