IT Support Specialist
IT Support Specialist
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Job Description
Location: Richmond VA 23219
Mode: Hybrid
Job Description:
We are seeking a skilled and motivated IT Support Specialist / Network Technician with a minimum of 24 years of hands-on experience in technical support network administration and customer service. The ideal candidate will be responsible for supporting end users resolving technical issues and maintaining smooth operations of network systems and PC hardware/software.
Required Skills and Experience:
2 years of experience in advanced computer skills including personal computers PC peripherals and network technical support.
2 years of experience in troubleshooting computer software and hardware problems.
2 years of experience with advanced customer service and client support.
2 years of experience in managing and coordinating multiple projects efficiently.
2 years of working knowledge in Microsoft Word Excel and Outlook.
2 years of strong verbal and written communication skills to interact with team members and end users.
2 years of desired experience in network administration including DHCP DNS routers firewalls etc.
4 years of demonstrated analytical and decision-making skills in a fast-paced technical environment.
Preferred Qualifications:
Certifications in A Network or equivalent are a plus.
Experience in enterprise IT environments.
Proven ability to work both independently and collaboratively in a team.
Required Experience:
Unclear Seniority
Employment Type
Contract
