Automotive Customer Service - Service Cashier
Automotive Customer Service - Service Cashier
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Job Description
2024 USA Today Top Workplace!
The Service Cashier provides a high level of customer service and engagement while receiving payment for maintenance and repairs. The cashiers responsibilities include but are not limited to:
- Reviewing the service bill for accuracy and cost
- Calculate customers invoice utilizing dealership software
- Ensure appropriate manufacturer of 3rd party warranties were applied if applicable
- Receive proper method of payment from customers and record appropriate amount received on applicable repair order
- Relay and customer customer concerns questions and/or needs to the service team
- Be the voice of the dealership to ensure complete customer satisfaction was delivered
- Perform other duties as requested by management
Qualifications :
- High school diploma or GED required
- Ability to read and comprehend instructions and information
- Basic computer and data entry skills
- Professional appearance and grooming standards
- Ability to work well with customers maintaining poise and professionalism at all time while exhibiting a friendly helpful attitude.
- Previous automotive service cashier experience a plus
- Previous experience with CDK software a plus
Additional Information :
Benefits for full time employees include but are not limited to: Medical Dental Vision Life and AD&D Disability EAP 401(k) PTO Paid Vacation Paid Holidays Employee Discounts
Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race religion sex sexual orientation gender identity age national origin ancestry citizenship disability or veteran status.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
