Business Process Automation Manager
Business Process Automation Manager
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Job Description
Ecolab is seeking a Business Process Automation/Analysis Manager within the companys Global Business Services responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization.
Location: The position is based in our office in Pune.
Shift: UK Shift 12 to 9pm
Work Situation: Hybrid in office 3 days a week
What You Will Do:
- Manages and supports team of Business Analysts
- Responsible for project portfolio and successful delivery of all prioritized projects
- Identifies organizational barriers; works with Global Capability Owners and Delivery Leads Service Excellence COE Digital resources respective functional managers and/or Process Leaders to recommend and implement solutions
- Assesses and critiques resources for projects. Participates in project selection and prioritization process determines benefits recommends resources/team members
- Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting
- Responsible for timely project results tracks improvements ensures control and maintains accountability
- Coaches and mentors operational teams in project management and business analysis (as needed)
- Seeks out and quantifies process and technology driven improvement opportunities
- Assesses and identifies risk to fulfill the defined objectives
- Organizes plans reviews and communicates status of projects managed within portfolio to leaders and stakeholders
- Trains and mentors project team members in project management methodologies
- Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies
- Networks with internal/external resources to bring best practices to the projects/organization
- Models operational excellence visibly demonstrating leadership/change management behaviors
Minimum Qualifications:
- Bachelors degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience
- Ability to communicate well and translate between business processes and technology requirements and teams
- Formal project management experience or proven skills preferably in Technology Finance or Business Services
- Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members
- Proven success initiating change and ability to communicate and influence at all levels of the organization
- Excellent English written and verbal communication skills
- Experience with one or more automation platforms such as ServiceNow
Preferred Qualifications:
- Advanced degree preferred
- Relevant experience in Technology Finance or Business Services processes
- Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified
- Self-driven outcomes-oriented performer
- Strong analytical skills
- Excellent verbal and written communication skills
- Proficient in Excel and PowerPoint
- Fluent in local language and capable in English
- Low-code development various platforms
Required Experience:
Manager
Employment Type
Full-Time
