Business Process Automation Manager

Ecolab is seeking a Business Process Automation/Analysis Manager within the companys Global Business Services responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization.

Location: The position is based in our office in Pune.

Shift: UK Shift 12 to 9pm

Work Situation: Hybrid in office 3 days a week

What You Will Do:

• Manages and supports team of Business Analysts

• Responsible for project portfolio and successful delivery of all prioritized projects

• Identifies organizational barriers; works with Global Capability Owners and Delivery Leads Service Excellence COE Digital resources respective functional managers and/or Process Leaders to recommend and implement solutions

• Assesses and critiques resources for projects. Participates in project selection and prioritization process determines benefits recommends resources/team members

• Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting

• Responsible for timely project results tracks improvements ensures control and maintains accountability

• Coaches and mentors operational teams in project management and business analysis (as needed)

• Seeks out and quantifies process and technology driven improvement opportunities

• Assesses and identifies risk to fulfill the defined objectives

• Organizes plans reviews and communicates status of projects managed within portfolio to leaders and stakeholders

• Trains and mentors project team members in project management methodologies

• Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies

• Networks with internal/external resources to bring best practices to the projects/organization

• Models operational excellence visibly demonstrating leadership/change management behaviors

Minimum Qualifications:

• Bachelors degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience

• Ability to communicate well and translate between business processes and technology requirements and teams

• Formal project management experience or proven skills preferably in Technology Finance or Business Services

• Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members

• Proven success initiating change and ability to communicate and influence at all levels of the organization

• Excellent English written and verbal communication skills

• Experience with one or more automation platforms such as ServiceNow

Preferred Qualifications:

• Advanced degree preferred

• Relevant experience in Technology Finance or Business Services processes

• Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified

• Self-driven outcomes-oriented performer

• Strong analytical skills

• Excellent verbal and written communication skills

• Proficient in Excel and PowerPoint

• Fluent in local language and capable in English

• Low-code development various platforms